Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

To provide training, guidance and to lead the Vodafone Shops and POS in the region to an outstanding performance in both quantitative and qualitative results by coaching, training, and monitoring the target setting of each shop and pos.

• Provides support, coaching and on-the-job training to new employees in Vodafone shops. Is responsible for monitoring the performance and providing the relevant feedback during the induction period.
• Conducts in–shop training sessions, meetings and on- the- job trainings to achieve outstanding performance through regular visits to shops.
• Monitors the performance (both quantitative and qualitative) of all roles in the shop.
• Is in constant communication and cooperation with the Regional Managers, in order to set up the relevant action plans. He/she also gives feedback to the shop owners (franchisees) and along with the Regional Manager, agree on the future action plans of the team.
• Participates in sales force recruitment when needed.
• Prepares and participates on the training process of all roles about the shops.
• Observe regional markets for internal (POS of VFAL products) and external competition (VFAL competitors).
• Supervise and ensure the correct image of the point-of-sale displays in consumer premises.
• Expand distribution by providing leads to distributors for new POS in areas that are not covered.

Who you are

Core competencies, knowledge and experience:

• People oriented with the ability to coach individuals.
• Adaptable, able to work under pressure.
• Passionate, motivation driven.
• Proactive, fast learner, out of the box thinker
• Good communication skills

Must have technical / professional qualifications:

• 2 years’ experience in the field of sales in mobile communications
• Excellent Knowledge of company products/services and procedures
• University degree
• Good knowledge of English
• Presentation skills
• Tech savvy
• Driving licence
• Knowledge of Microsoft Office (Word, Excel, Power Point)

What's in it for you

Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.

Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.

We take pride as well in our Comprehensive Benefits Package, where you will be able to find:

• All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
• Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
• Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
• Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
• And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.

Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team. Your journey to success starts here!

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.