Job Description

The Business

EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.

EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control

Why Apply?

• 17 days paid vacation, plus 10 paid holidays
• Competitive pay and benefits, including paid sick leave
• Superb training program
• Work from home when not in the field
• Career advancement opportunities
• Tuition Reimbursement Program
• Excellent culture and team
• $2,250 Joining Bonus!

Pay Details:

• Total compensation for this position is targeted at $23-$25+ per hour. The target total compensation consists of a base hourly wage and production-based incentive pay. Field Inspector incentive pay is a function of personal productivity and is uncapped. Incentive Pay is not sales based.
• Pay Type: Hourly plus production incentives, in accordance with EXL’s policies.
  
  

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

EXL is looking for motivated and self-directed individuals who strive for excellence to work as a Field Insurance Inspector.

While experience in the insurance/loss control industry and knowledge of the construction and real estate business is certainly desirable, we understand experience in both personal lines and commercial lines insurance is rare.

All interested candidates are encouraged to submit their qualifications.

We provide a robust training program that ensures success and rapid integration with a top-notch team of insurance professionals.

Come join the EXL Survey and Risk Control team!

The Location

• This is a Field position based out of your home office, requiring daily travel to client sites to conduct surveys serving the Los Angeles, CA. area

Responsibilities

The Field Insurance Inspector conducts virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk.

An added perk is the opportunity to regularly visit beautiful high-end custom homes in the most affluent locations in the service area.

The candidate should be capable of demonstrating a high degree of professionalism and expertise to all stakeholders in the survey process (Agents, Policyholders, Business Assistants, etc.).

Field Insurance Inspectors must complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.

• High Value Surveys
  • Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of the structure
  • Determine square footage of the home through detailed measurements or by replicating available building plans
  • Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home
  • Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
  • Competed a detailed survey report write-up, including narrative assessments
• Commercial Lines Risk Control Surveys
  • Conduct underwriting surveys and loss control assessments on commercial businesses
  • Observe and evaluate risk for various commercial insurance lines of business including Property, General Liability, Workers Compensation and Auto/Fleet.
  • Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs
  • Document all hazards observed for underwriting, and make recommendations for risk improvement.
  • Complete a detailed survey report write-up, including narrative assessment

Knowledge, Skills, and Abilities Needed

• High-degree of professionalism and emotional intelligence
• Strong analytical skills and resourcefulness
• Solid aptitude for risk assessment and replacement cost
• Excellent written and oral communications
• Proficiency with computer equipment and software
• Ability to manage multiple projects at once, and handle time sensitive urgencies
• Willingness to travel
• High Value Survey or Commercial Survey experience appreciated