Job Description

About

• Full-time position
• Location: Sacramento, CA

The Role

Our client is seeking a Field Installation Manager to support high-volume commercial door and gate service operations across the Greater Sacramento area. This is a hands-on, field-driven role focused on troubleshooting, estimating, scheduling, and supporting installation crews.

This is a newly created position designed to alleviate workload from leadership and improve field efficiency. The ideal candidate brings strong service-based experience (not just new installs) and can confidently manage multiple jobs, crews, and customer needs in real time.

Key Responsibilities

• Oversee daily field operations across 10–20 active service jobs
• Troubleshoot issues in the field and remotely support technicians by phone
• Run service estimates and scope job requirements
• Coordinate and schedule 1–2 person installation/service crews
• Source parts, materials, and equipment needed for repairs and installs
• Ensure projects are completed on time, within scope, and to quality standards
• Communicate with customers, vendors, and internal teams to keep projects moving
• Support compliance with safety and industry standards (ADA, fire code, etc.)
• Partner closely with leadership during a 6-month training period

Required Experience

• Strong background in commercial door and gate service/installation
• Experience with a majority of the following systems:
• Automatic doors (SIG or similar)
• Storefront doors
• Hollow metal doors
• Solid core/wood doors
• Overhead doors
• Dock equipment
• Gates and gate operators
• Proven ability to troubleshoot and diagnose issues in the field
• Experience running estimates and coordinating service work
• Comfortable managing multiple jobs and priorities in a fast-paced environment

Preferred Qualifications

• Experience across all listed door and gate systems
• Prior leadership or crew supervision experience
• Knowledge of compliance standards and safety regulations
• Strong organizational and communication skills

What to Expect

• Primarily field-based role with high daily activity
• 6-month training period working closely with internal leadership
• High-impact position with the opportunity to help shape operations
• Occasional after-hours phone support (limited weekend work)

Additional Details

• Open to candidates willing to relocate to the Sacramento area
• Stable, growing company with consistent project volume
• Full benefits package included

Must have:

• Commercial door experience (hands-on)
• Must be in commercial—not residential
• Service / repair / troubleshooting experience
• This is critical
• Candidates with only new installation experience are not a fit
• Experience with multiple door systems
• Ideally 3–4+ of the following:
• Automatic doors (SIG or similar)
• Storefront doors
• Hollow metal doors
• Overhead doors
• Gates / gate operators
• Dock equipment
• Ability to troubleshoot independently
• Can diagnose issues in the field or over the phone

Nice to have:

• Previous Experience with one of these competitors: Vortex, Industrial Door Company, R&S Doors
• Experience with ALL door types listed
• Prior leadership or crew management experience
• Managing 1–2 man crews is a plus
• Experience with SIG automatic doors specifically
• Strong estimating background
• Especially if they’ve owned quotes end-to-end
• Experience sourcing parts/vendors independently
• Reduces training time significantly
• Knowledge of compliance
• ADA, fire-rated doors, safety standards
• Experience in high-volume service environments
• HVAC, facilities, commercial service industries, etc.