Job Description

What You’ll Do as a Field Inspector:

• Adjuster Meetings:  Schedule, manage, and lead adjuster meetings in the field. Arrive early, present prepared scopes, and align expectations with insurance adjusters while representing Legacy with professionalism. 
• Tell the Story of the Damage:  Capture the full scope of damage and present a clear, accurate, and complete picture to adjusters. Your role is to make the facts undeniable and the story compelling. 
• Achieve Buy Rate Goals:  Hit and exceed monthly performance metrics, including initial inspection and reinspection buy rates, appointment volume, and on-time scheduling. 
• Communicate & Document Like a Pro:  Use AccuLynx and internal systems to log inspection results, measurements, photos, and notes. Relay all information to the Project Manager and relevant departments promptly. 
• Support Project Success:  Provide clean, detailed inspection files that enable our Supplement, Production, and Project Management teams to move jobs forward smoothly and accurately. 
• Collaborate Across Teams:  Your expertise helps others win. Partner with Service Representatives and Project Managers to raise the standard of inspection quality, customer experience, and close rates. 
• Represent the Brand with Pride:  Wear branded gear, maintain company vehicle decals, and show up sharp and professional. You are the face of Legacy on-site. 

What You Don’t Have to Worry About:

• Writing Xactimate estimates (our internal Estimation Specialist handles that) 
• You don’t knock the doors 

Who Excels in This Role?

• Experienced Insurance Inspectors, Independent Adjusters, and Roofing Claims Pros 
• High-performers with strong communication and documentation skills 
• Professionals who thrive on process, accuracy, and accurate documentation in the field 
• Leaders who want to coach others while continuing to grow personally and professionally 

Requirements:

• 1+ years of experience as a Property Claims Adjuster, 3rd Party Inspector, or field-experienced professional
• Flexible working schedule as Adjuster meetings and inspections often depend on adjuster availability and homeowner schedules, which may require occasionally working evenings and Saturdays
• Valid driver's license with a clean Motor Vehicle Record 
• Reliable transportation capable of hauling a ladder
• Ability to set up and climb ladders, inspect steep and multi-story roofs, and safely navigate exterior environments 
• Comfortable working outdoors in varying weather conditions 
• Strong communication and organizational skills