Job Description

Field Inspection Engineer

Department: Field Operations
Reports To: Field Supervisor
Location: Lekki, Lagos, Nigeria
Industry: Telecommunications / Internet Service Provider (ISP)
Employment Type: Full-Time (Onsite)
Experience Level: Minimum of 2 Years
Salary: ₦150,000 Monthly (Net)

The Field Inspection Engineer is responsible for conducting post-installation and maintenance inspections at customer locations to ensure all technical work meets company quality standards and industry best practices.

This role plays a critical part in ensuring service reliability, compliance with technical specifications, and overall customer satisfaction through detailed inspections, testing, and reporting.

Key Responsibilities

1. Site Inspection & Quality Assurance

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  Conduct daily field visits to residential, SME, and enterprise client locations after installations or maintenance activities.
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  Inspect installations to ensure compliance with company standards, technical specifications, and quality benchmarks.
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  Identify and document faults, substandard work, or potential risks.

2. Technical Testing & Validation

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  Perform necessary technical tests to confirm service functionality, signal strength, and network performance.
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  Verify that installations meet required uptime, connectivity, and performance standards.

3. Reporting & Documentation

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  Prepare detailed inspection reports including:
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    Findings and observations
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    Test results
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    Identified issues and risks
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    Recommendations for corrective action
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  Ensure timely submission of reports to the back-office and operations team.

4. Client Engagement & Feedback

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  Interact with clients during inspections to gather feedback on service quality and installation experience.
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  Document complaints, suggestions, and service gaps for continuous improvement.

5. Coordination & Issue Resolution

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  Work closely with installation, technical support, and operations teams to communicate findings.
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  Follow up to ensure corrective actions are implemented effectively and promptly.

6. Compliance & Safety

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  Ensure strict adherence to company policies, technical standards, and safety procedures during all field activities.
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  Promote safe working practices across all inspection sites.

7. Continuous Improvement

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  Stay updated on installation procedures, network technologies, and company service standards.
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  Contribute to process improvement initiatives to enhance service delivery quality.

Required Qualifications & Experience

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  HND or B.Sc. in Electrical Engineering, Telecommunications Engineering, or a related field.
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  Minimum of 2 years experience in field engineering, telecom installations, or quality assurance (ISP experience is an added advantage).
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  Strong understanding of network infrastructure, fiber optics, and cabling standards.
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  Ability to read and interpret technical diagrams and network layouts.

Core Skills & Competencies

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  Strong attention to detail and observational skills
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  Good technical troubleshooting and diagnostic ability
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  Effective communication and interpersonal skills
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  Strong report writing and documentation skills
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  Ability to work independently and manage field schedules efficiently
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  High level of accountability and professionalism

Technical Requirements

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  Proficiency in Microsoft Office tools (Word, Excel)
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  Familiarity with diagnostic and testing tools used in telecom/ISP environments
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  Basic knowledge of networking (LAN/WAN, fiber, wireless systems)

Additional Requirements

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  Valid driver's license is required
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  Willingness to travel frequently within Lagos and surrounding areas
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  Ability to work in field conditions and meet daily inspection targets

How to Apply

Interested and qualified candidates should send their CV to:

hiring@mysigma.io

Subject Line: Field Inspection Engineer – Lekki