Job Description

Your Challenges

1. Revenue & Account Development

• Achieve assigned sales targets and KPIs.

• Drive revenue growth within selected accounts through proactive outreach via phone, email, and digital engagement.

• Increase sales in geographic areas or market segments not directly covered by field sales, and complement field sales efforts on targeted accounts.

• Utilize installed base data to generate additional consumable and service revenue.

2. Tender & Quotation Management

• Manage the end-to-end tender process, including:

  • Identifying relevant tender opportunities

  • Reviewing tender requirements and compliance criteria

  • Coordinating documentation, pricing, and technical inputs

  • Preparing and submitting tender responses within deadlines

• Ensure all tender submissions meet commercial, legal, and company policy requirements.

• Work closely with Sales, Marketing, Finance, and Operations to align pricing, product specifications, and delivery commitments.

• Track tender outcomes, maintain records, and analyze win/loss trends to improve future submissions.

• Provide accurate and timely quotations, product information, and commercial proposals to customers.

3. Pipeline & Forecast Management

• Build and manage a healthy sales pipeline for accounts allocated to ensure consistent opportunity progression and closure.

• Maintain accurate opportunity records in CRM.

• Submit weekly and quarterly forecasts with clear visibility of risks and upside opportunities.

4. Cross-Functional Collaboration

• Partner with ETMs and Product Marketing team to support lead development and campaign follow-up.

• Collaborate with Sales Support and Order Processing teams to uncover new business opportunities.

• Contribute to the development and adoption of the eShop platform within inside-sales-managed accounts.

5. Digital & CRM Utilization

• Leverage CRM tools and customer data to drive repeat purchases and targeted campaigns.

• Use social media and digital marketing programs to enhance engagement within selected customer groups.

• Ensure accurate and up-to-date customer, opportunity, and activity records in CRM.

6. Selective Field Engagement

• Conduct customer visits when business opportunities justify in-person relationship development.

Your Expertise

• Diploma in Business, Life Sciences, or related field.

• Experience in inside sales, commercial support, or customer-facing sales roles.

• Familiarity with tender/bid processes and quotation management is highly preferred.

• Strong communication and presentation skills (remote engagement).

• Good commercial awareness and attention to detail.

• Proficient in CRM systems and Microsoft Office tools.

• Highly organized with strong time and pipeline management skills

Your benefits at Eppendorf

• We truly appreciate our employees and their performance

• We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth

• By working with us, you will make a meaningful contribution to improving human living conditions

• Attractive salary, employee benefits and performance bonus