Salary Range:
£71,330.00 - £132,470.00#LI-Hybrid
Work Arrangement: Hybrid Working
Location: London (The Westworks), United Kingdom
Relocation Support: This role is based in London, United Kingdom. Novartis is unable to offer relocation support: please only apply if accessible.
The Field Excellence Lead drives field performance and execution excellence for assigned Therapeutic Areas or functions by shaping field execution models, performance frameworks, and go-to-market approaches. This role ensures strong alignment between brand strategy, access strategy, and field execution. Working cross-functionally, the position enables consistent, high-quality execution aligned with international standards and local needs.
Major accountabilities:
Act as the primary Field Excellence interface for Therapeutic Areas, Sales, and Value & Access leadership
Represent Field Excellence in planning and performance review forums, ensuring alignment to strategy
Design and implement field execution models aligned with brand and access strategies
Translate strategic priorities into clear field execution direction, including focus areas and success metrics
Shape go-to-market field models for launches and ongoing execution
Support field force sizing, structure, and resourcing decisions using data and benchmarks
Define and align field KPIs and effectiveness metrics to ensure consistent performance tracking
Lead incentive model design and performance measurement frameworks for field teams
Oversee territory design, alignment, and operational implementation across field systems
Coordinate cross-functional stakeholders to ensure consistent, disciplined execution
Minimum Requirements:
University degree in business, life sciences, economics, or a related field
Significant experience in pharmaceutical or healthcare commercial roles
Experience in field force effectiveness, commercial excellence, or sales strategy
Strong understanding of go-to-market planning and field execution models
Ability to interpret performance data and translate insights into actionable recommendations
Experience working in regulated environments with strong compliance awareness
Proven ability to manage stakeholders in cross-functional, matrix organizations
Strong analytical and structured problem-solving skills
Benefits & Rewards
At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.
Expected Annual Base Salary Range for role: 71,330.00 - 101,900.00 - 132,470.00 GBP Annual
The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.
The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
Skills Desired
Business Dashboards, Business Performance Management, Coaching, Commercial Excellence, Customer Engagement, Customer Experience (CX), Customer Satisfaction, Data Analytics, Delegation (Inactive), Finance, Internal Communications (Ic) (Inactive), Merchandising, Multitasking, Product Rollouts, Project Planning, Salesforce (Software), Sales Operations

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
Find out more at https://www.novartis.com
See our community guidelines: https://go.novartis.social/3Nboxki