Location: Scranton, PA & Surrounding Areas (covering 3 Scranton-area locations)
Compensation: $120,000 $130,000 Total On-Target Earnings
(Base Salary: $65,000 - $70,000 + Lucrative Commission & Bonus Structure based on Project Sales)
Perks: Company Vehicle & Gas Card provided
Employment Type: Full-Time
SERVPRO is seeking a high-performing, sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth across our water, fire, mold, and emergency mitigation projects. This position will be directly responsible for scoping, estimating, and closing mitigation opportunities throughout our three (3) Scranton-area locations.
The ideal candidate brings a strong background in emergency restoration field operations, expert-level proficiency in Xactimate, and a sharp ability to communicate effectively with property owners, insurance adjusters, and commercial clients to secure project approvals.
Perform thorough on-site inspections for emergency mitigation projects (water damage, fire/smoke, mold remediation, biohazard).
Scope job sites accurately using industry standards (IICRC guidelines) and write comprehensive, accurate estimates in Xactimate.
Capture precise job site documentation, including moisture mapping, thermal imaging, photos, and detailed scope notes.
Negotiate and finalize scopes of work directly with insurance adjusters, Third-Party Administrators (TPAs), and property owners.
Drive project sales conversion by building immediate trust with property owners during initial site visits.
Actively manage and nurture relationships with insurance adjusters, agents, property managers, and commercial decision-makers.
Upsell additional restoration services (contents, reconstruction, specialized cleaning) where applicable.
Serve as the primary point of contact for clients throughout the initial scoping and approval phases.
Ensure estimates align with internal production capabilities and department margin goals.
Coordinate seamlessly with Mitigation Project Managers and Crew Chiefs to ensure a smooth transition from sales/estimation to project execution.
Ensure all job file documentation meets TPA and carrier program guidelines for rapid approval and billing.
Candidate Qualifications:
Industry Experience: 3–5 years of hands-on experience in the Restoration Industry, with a strong focus on Mitigation Field Operations and Estimating.
Software Proficiency: Advanced proficiency in Xactimate (scoping, line items, sketches, pricing adjustments).
Sales Track Record: Demonstrated ability to close mitigation sales and effectively negotiate scopes with insurance carriers.
Territory Coverage: Willingness and ability to cover job site inspections across three (3) Scranton, PA franchise/territory locations.
Driver's License: Valid driver's license with a clean driving record (required for company vehicle operation).
IICRC WRT (Water Damage Restoration Technician)
IICRC ASD (Applied Structural Drying Technician)
IICRC AMRT / Microbial Certification (Applied Microbial Remediation Technician)
Competitive Total Compensation: $120,000 – 130,000targetearnings(65,000 – $70,000 Base Salary + uncapped project sales commission/bonus structure).
Company Vehicle & Gas Card: Dedicated vehicle provided for all work-related travel and site inspections.
Full Benefits Package: Health, dental, and vision insurance options, Paid Time Off (PTO), and holiday pay.
401(k) / Retirement Options: Company-supported retirement savings plan options.
Career Growth: Significant advancement potential within a growing regional multi-location SERVPRO operation.
Compensation: $65,000.00 - $70,000.00 per year
Team Doyle operates six SERVPRO franchises across Northeastern PA, anchored by our headquarters in Allentown and Scranton. We are a diverse team of over 100 professionals working across six local facilities and a growing remote workforce nationwide.
Out of more than 2,400 individually owned and operated SERVPRO franchises, Team Doyle ranks as a Top 100 franchisee - ranking #2 in our region (PA, NJ, DE & NY) and #48 nationally by job volume.
We are actively growing- explore our open positions below, and check back often as new opportunities open up!
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
