Job Description

Diversey supports customers across a wide range of industries with innovative cleaning and hygiene technologies, including floor care machines, cleaning tools, and advanced chemical solutions for the Food & Beverage sector. As part of Solenis, we continue a century-long legacy of protecting what matters most: people, resources, and the planet.

Location: Southwest of England & Plymouth

Field Service Engineer – Dosing, Dispensing & Floorcare

As a Field Service Engineer, you will install,maintainand repair Diversey dosing and dispensing equipment as well as TASKI floorcare machines at customer sites. You will deliver exceptional technical service,maximisefirst‑timefix rates, and ensure customers receive a safe,efficientand professional experience every time. This is afield‑basedrole requiring strong technical ability,independenceand a commitment to service excellence.

Key Responsibilities

• Install,maintainand repair dosing and dispensing equipment and TASKI floorcare machines for Diversey customers.

• Attend customer sites for breakdowns, plannedmaintenanceand installation visits.

• Deliver consistentlyhigh levelsof customer service to internal and external stakeholders.

• Monitor andmaintainvan stock levels to support a strongfirst‑timefix rate.

• Minimiseequipment downtime by using remote diagnosis and remote fix options where possible.

• Plan daily work efficiently tomaximiseproductivity and meet customer expectations.

• Maintain PPE and ensure a safe working environment for yourself and customers at all times.

• Keep Salesforce updated with job details, parts used, incomplete tasks andfollow‑uprequirements.

• Communicate effectively with the Planning teamregardingparts,schedulingand job status.

• Participate fully in all training provided tomaintainand develop technical skill levels.

Experience, Knowledge & Skills

• Minimum 2 years’ experience in electrical or mechanical engineering (e.g., automotive, mobility equipment, forklifts, motorcycles, white goods, boilers, etc.).

• Strong focus on quality,safetyand service excellence.

• Ability to work independently and use your own initiative.

• Keen eye for detail and a methodical approach toproblem‑solving

• Confidentcommunicatorwith customers and internal teams.

• Full UK DrivingLicence(essential).

What Success Looks Like

• Highfirst‑timefix rate supported by strong van stock management.

• Safe,efficientand professional service delivery on every customer visit.

• Accurate andtimelyupdates in Salesforce.

• Positive customer feedback and strong working relationships.

• Continuous improvement in technical capability through training andhands‑onexperience.

At Diversey - Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Diversey - Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against because of disability.