Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Within Motorola Solutions & Services Mexico, this department manages the strategic planning and tactical implementation of awarded contracts, spanning both System Implementation and ongoing Support and Maintenance.

Job Description

Develop and implement post-sales strategies to install, set up, and provide ongoing support for intricate radio and telecommunications systems, catering to both internal stakeholders and external clients throughout the Pre-Sales and Post-Sales stages.

Main Responsibility Area:

Pre-Sales:

• From a technical standpoint, provide support to the sales team throughout all phases of the RFI, RFP, and RFQ processes.
• Assist the engineering sales group by contributing to the design process, specifically regarding system architecture and technical capabilities.
• Aid the engineering team with technical tasks including coverage mapping, antenna system configuration, and frequency planning.

Post Sales (Projects):

• Conduct comprehensive surveys for both core and remote locations following standard installation protocols to evaluate technical prerequisites for project setup. This includes assessing space, power, grounding, towers, antenna systems (Rx/Tx), IP networking, demarcation points, and backhaul transport.
• Develop a specialized technical roadmap for solution deployment.
• Manage the end-to-end installation sequence at core and remote facilities.
• Configure and install all solution components, ranging from transceivers and antennas to routers, switches, core infrastructure, and associated applications.
• Carry out onsite technical implementation tasks to ensure the project aligns strictly with the original technical proposal.
• Maintain detailed records of all installation and configuration activities throughout the deployment phase to produce accurate final as-built documentation.
• Utilize analytical and troubleshooting techniques to identify and correct intricate technical problems that affect system performance.
• Perform field-based technical evaluations, including coverage, interference, and intermodulation analysis, alongside frequency planning and reuse strategies.
• Deliver ongoing post-implementation services, including system warranties and routine maintenance for active production systems.

The primary purpose of this role involves the strategic planning, deployment, configuration, and ongoing support of sophisticated radio telecommunications networks, utilizing state-of-the-art tools across diverse technologies.

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Basic Requirements

Basic Requirements

• Bachelor of Engineering degree (Telecommunications, Computer Systems, Informatics, or a related discipline)
• Between 3 to 5 years of professional experience within a comparable technical setting
• Proficiency in identifying, analyzing, and resolving complex technical issues
• Capability to fulfill travel requirements of up to 50%
• English proficiency at a B1-B2 level or an equivalent standard

Core Technical Competencies

• Comprehension of performance standards for antennas and transceivers
• Advanced networking expertise, including IP protocols and mastery of switching and routing
• Expert-level command of the OSI model
• Comprehensive knowledge of various Linux OS distributions
• Proficiency in server virtualization technologies
• Solid foundation in cybersecurity principles

Professional certifications in any of the aforementioned technologies are strongly preferred.

Complementing the requirements above, the following technical competencies are highly valued:

• Proven experience with Land Mobile radio communication systems, specifically P25, Tetra, and DMR protocols
• Practical knowledge of API integration
• Expertise in both fixed and mobile video solution deployments

Desired Documentation:

• Valid Passport
• Current Driver's License
• Valid U.S. B1/B2 Visa

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.