Bejac Corporation, one of the largest specialty equipment dealers in the Western United States, is hiring.
Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job.
This is a full-time position; Monday -- Friday, 8 AM -- 5 PM. Bejac offers an excellent benefits package! Must be located in or around Reno.
Essential Duties & Responsibilities:
-Handle customer calls related to service billing questions, disputes and/or explanations
-Follow-up on quotes and pending repairs
- Monitor mechanic time on work orders
-Control labor hours
-Prepare technician evaluations
-Discuss technician deficiencies
-Answer calls for service, recording the necessary information to either work through the situation or to dispatch the appropriate technician
We are an Equal Opportunity Employer.
Requirements
Qualifications:
-Previous supervisor experience is a plus
-Excellent customer service and communication skills -Must be able to pass a pre-employment drug screen and physical
-Experience with Microsoft Word and Excel
Customer focused
While a lot has changed at Bejac over the years, its commitment to customer service and support has remained the same. With unique offerings, such as its lifetime commitment to customer operator and technician training, Bejac is always trying to find ways to provide the most value to its customers.
The most recent addition to Bejac includes the full line of Liebherr construction and material handling equipment. With a level of technology and sophistication that exceeds nearly every other brand in the world, these machines are ideal for Bejac's customers in any industry.
Serving California and beyond
With over 65 years of history, ten locations throughout California, Nevada, and Arizona, and now our own central warehouse in Visalia, Bejac Corporation continues to expand to meet the needs of our customers with a promise to hire the most competent employees that are capable of delivering the Bejac experience.
