Rust-Oleum Corporation

Field Diagnostic Technician

Rust-Oleum Corporation  •  Tennessee (Onsite)  •  1 month ago
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Job Description

GENERAL PURPOSE OF THE JOB:

This position performs various diagnostic onsite inspections for customers, as well as other inspection services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
  • Work with Lead Diagnostics Technician
  • Collaborate with other Field Supervisors as necessary.
  • Assist with the Quality Control (QC) process for all diagnostic jobs, ensuring proper documentation to ensure that all work is completed accurately and that customers are satisfied.
  • Conduct and foster professional and timely communication (via email, voicemail, and in-person meetings) with customers, sales representatives, field staff, and internal company personnel on all diagnostic-related matters.
  • Serve as a point of contact for office personnel in case of any issues related to a diagnostic problem.
  • Maintain a professional appearance and demeanor at all times when providing services to customers.
  • In conjunction with the Manager of Diagnostic Services, assist in training other field personnel on diagnostic tools, techniques, and processes.
  • Proper completion of all services and related paperwork.
  • Participate in all safety trainings and complete any required documentation.
  • Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services

OTHER SKILLS AND ABILITIES:

  • Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management
  • Ability to work independently
  • Excellent customer service skills and ability to build relationships
  • Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx. 75 lbs. over long distances
  • Capable of walking along rooftop edges (no fear of heights, good balance, etc.)
  • Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Rust-Oleum Corporation

About Rust-Oleum Corporation

Solving challenges is the very foundation of who we are. After all, in the beginning, our founder, sea captain Robert Fergusson, didn’t particularly care about paint. He just wanted to keep his ship intact. That’s why, when he noticed that an accidental splash of fish oil had stopped the relentless spread of corrosion on his rusty metal deck, he immediately recognized it for what it was: A valuable solution.

The same passion that drove the Captain to spend his next few years creating the world’s first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution—which has led to some of the most cutting-edge, durable and innovative products in the industry.

If you've got a surface you need to protect or a look you want to transform, you've come to the right place. We have a coating for every challenge.

Welcome to Rust-Oleum, home of trusted quality—and powerful solutions—since 1921.

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Rust-Oleum Corporation is a subsidiary of RPM International, Inc.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Vernon Hills, IL
Year Founded
1921
Website
rustoleum.com
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