Job Description

Field / Desk Hybrid Engineer - North West

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Preston

Reporting To: Jason Torr

If you're looking for a role where your technical expertise is valued, your judgement matters, and your career can truly accelerate, this is the opportunity for you. We’re seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward‑thinking team environment.
🔧 What You’ll Bring
You’ll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands‑on experience leading or supporting an engineering function—whether within an insurer, an independent firm, or a similar technical environment.

What will your day look like:

Produce high quality reports
Assess, value and negotiate repair costs
Provide vehicle valuations
Negotiate total loss settlements
Have a detailed understanding of salvage categories
Claims management
Liaise with Field planning team, repairers and customers
Support other members of the team as and when the need dictates
🌟 Why You’ll Love This Role
You’ll be joining a team that values expertise, encourages continuous improvement, and supports you in growing your career. Expect a fast‑paced environment, varied caseload, and the chance to make a real impact every day.
#INDUKI

Knowledge and Abilities:

Your expertise will allow you to:
Accurately assess and negotiate repair costs
Provide precise vehicle valuations
Confidently negotiate total loss settlements
Apply a strong understanding of salvage categories and the wider claims management process
🛠 Essential Technical Skills
To hit the ground running, you’ll need solid experience using industry‑standard estimating systems, including:
Audatex
Glassmatix
An AQP qualification is a definite advantage and will help you stand out.
Inspection scope extends from Cars to HGV’S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA’s Contribute to a engaging and collaborative working environment
Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan