Job Description

About the Partner Organisation

Our partner organisation is building a community-led ecosystem focused on improving the lifestyle, health, and overall well-being of senior citizens. Through partnerships with RWAs, healthcare providers, and local communities, the organisation aims to create meaningful engagement opportunities, accessible support systems, and active social networks for the elderly population.

The organisation works closely with residential communities to drive senior citizen participation through wellness programs, engagement activities, healthcare initiatives, and community-driven support models.

About the Role

We are looking for enthusiastic, empathetic, and execution-oriented Field Coordinators who can manage on-ground senior citizen engagement initiatives across residential communities and RWAs. This role involves extensive fieldwork and requires strong coordination, facilitation, and community management capabilities.

The selected candidates will play a key role in mobilising senior citizens, managing onboarding, coordinating engagement activities, and building strong community relationships. The ideal candidate should be highly proactive, people-friendly, and comfortable working directly with senior citizens and residential communities.

Key Responsibilities

1. Senior Citizen Mobilisation & Community Outreach

• Visit residential societies, RWAs, and senior citizen communities regularly.
• Mobilise and onboard senior citizens into programs and initiatives.
• Build trust-based relationships with elderly residents and community stakeholders.
• Conduct awareness interactions and community meetings.

2. Community Engagement & Session Coordination

• Plan and coordinate engagement activities.
• Ensure smooth execution of on-ground events and sessions.
• Coordinate with facilitators, healthcare partners, and vendors.

3. Onboarding & Relationship Management

• Support registration and onboarding processes for senior citizens.
• Maintain regular engagement and follow-up with community members.
• Address participant concerns and ensure a positive community experience.
• Collect feedback and share on-ground insights with management.

4. Field Operations & Coordination

• Manage day-to-day field activities across assigned communities.
• Maintain attendance records, engagement reports, and activity updates.
• Coordinate with internal teams for smooth execution and reporting.
• Ensure timely communication between communities and organisation teams.

5. Community Growth & Retention

• Increase participation and engagement levels across assigned communities.
• Develop long-term relationships with RWAs and resident communities.
• Identify opportunities to expand activities and engagement initiatives.

Preferred Skills

• 1–3 years of experience in community engagement, field operations, NGO/social impact, event coordination, or outreach roles.
• Educational background in Social Work, Sociology, Psychology, Public Health, Community Development, or related fields.
• Strong communication and relationship-building skills.
• Comfortable with fieldwork and interacting with senior citizens.
• Organised, proactive, and execution-focused.
• Hindi communication is mandatory; basic English preferred.