About Miele
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
About Your Workplace
Join Miele's Field Sales team and play a pivotal role in supporting the success of our retail network. As a Field Coordinator, you'll be the operational backbone of the State Sales team, ensuring sales activities run smoothly through exceptional coordination, administration and stakeholder support. Working closely with Account Specialists, State Sales Managers and internal teams, you'll help deliver an outstanding customer experience while supporting the continued growth of the Miele brand.
Your Responsibilities
Coordinate field sales activities including display stock orders, transfers, installations and dealer display maintenance
Provide administrative support to the State Sales Manager, including reporting, presentations, meeting coordination and minute taking
Support the planning and delivery of exhibitions, trade shows, product launches and other sales events
Liaise with internal departments and external partners to ensure timely execution of sales initiatives and customer requests
Manage point of sale materials, brochures, display stock and inventory reconciliation
Prepare reports, dashboards and sales data to support business decision-making
Deliver exceptional customer service by responding to dealer and consumer enquiries in a professional and timely manner
What We Are Looking For
Must-have:
Exceptional organisational and time management skills with the ability to manage multiple priorities
Strong administration experience with excellent attention to detail
Outstanding written and verbal communication skills
A customer-focused approach with the ability to build positive relationships across all levels
Intermediate Microsoft Office skills, particularly Excel, Word and PowerPoint, with the ability to quickly learn new systems
Nice-to-have:
Experience supporting a field sales or retail team
Experience coordinating events, trade shows or marketing activities
Knowledge of CRM or ERP systems
Experience working within a premium retail, FMCG or consumer goods environment
Our Benefits
Hybrid working that blends flexibility and connection: 2 WFH days, 2 flexible office days + Wednesday team connection day
Quarterly Life Leave – one paid day each quarter to recharge
Personal development and career opportunities
Generous Employee discounts
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise.
As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.
Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.
Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.
