Job Description

Sirva are now seeking applicants for a Field Consultant in Adelaide to support our Destination Services team. This unique customer-facing role facilitates smooth and stress-free relocation for our customers settling in Adelaide.
The role is a casual employment status with flexibility of hours and workdays within the assignment timeframe. The role is 100% remote based but usually involves at least 1 day of home searches with the customers in and around Adelaide.
Key Responsibilities:
• To be the face-to-face contact with assignees moving into Adelaide. By being the main point of contact for any city specific knowledge and advice for queries for your assignees
• Liaise with schools if required to arrange viewings/enrolment.
• Liaise with real estate agents to:
• Book viewings
• Source properties that haven’t been listed or have been listed that meet the preferences of a given employee
• Follow up on applications.
• Negotiate lease terms (if applicable).
• Collect assignees and take to school or rental viewings (in line with approved services)
• Advise on required documents and standard relating to the Adelaide market & nuances
• Keep the Destination Services Manager update on progress and flag milestones and escalations to the immediately and provide a proactive solution to try to avoid
• Provide itineraries to the file manager within 24 hrs. of any face-to-face assistance.
Who we are looking for!
• Warm, approachable and highly personable, with the ability to build trust quickly and create a welcoming experience for assignees relocating to Adelaide.
• Proactive and solutions-focused, able to anticipate challenges, provide practical advice, and confidently navigate complex relocation and rental processes.
• Highly organized with strong attention to detail, ensuring schedules, itineraries, documentation and follow-ups are managed accurately and efficiently.
• Professional and confident communicator, capable of liaising effectively with schools, real estate agents, clients and internal stakeholders at all levels.
• Adaptable and calm under pressure, with the ability to manage multiple priorities, handle escalations professionally, and deliver a high level of customer service throughout the relocation journey.
• The individual must be a car license holder and have their own car
• Individual uses their own laptop and mobile device for the role
Important information:
• This role is paid per hour with both a base hourly rate
• Each job assignment has set expected hours for completion along with the details of service to provide. This will be available when sharing the details of the job.
• In addition to the base hourly rate, there is an hourly allowance to support car, phone and internet costs.
SIRVA Pty Ltd, trading as Allied and SIRVA Relocation is a leading global provider of removals and relocation solutions, with services in more than 40 countries and approximately 5000 employees. The Company has an extensive network of agents and other service providers and conducts more than 365,000 relocations/removals per year, through the transfer of corporate and government employees and moving individual consumers. We offer services from the fulfilment of the entire relocation/removal process for corporations and their employees, to moving a home across town or around the world.

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.