Job Description

Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

Territory: Germany (Baden-Württemberg)

How you will make an impact:
• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including case support in collaboration with team member(s)
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs in collaboration with team member(s)
• Responsible for upselling in key strategic accounts in collaboration with team member(s)
• Provide feedback to improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP
• Validate the certification of the centers, physicians and other related staff, as outlined within EW SOP
• Validate software and hardware updates in the field as applicable
• Perform routine reviews on clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)
• Other incidental duties

What you will need (Required):
Bachelor's Degree in in related field Training experience in clinical / technical environment Required
Other: 1 year experience of previous related medical device and/or clinical experience Required

What else we look for (Preferred):
• Good computer skills in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation and interpersonal relationship skills
• Good problem-solving and critical thinking skills
• Good knowledge and understanding of cardiovascular science
• Good understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences
• Good understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Good imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

What is it like to work at Edwards Lifesciences in Germany?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in Germany also offers the following benefits:

• Competitive compensation and benefits package

• Flexible working hours, remote working

• Pension plan

• Risk insurance

• Service awards

• Enhanced leave benefits

• Employee stock purchase program

• Employee assistance program

• Comprehensive wellness program including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity activities and much more

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefit policy and components may vary by location