Job Description

As a Field Clinical Specialist, you are a critical part of the Edwards Transcatheter Heart Valve (THV) field team. You will work works closely with heart centres, physicians and hospital staff to provide clinical support for Edward’s Transcatheter Aortic Valve Implant (TAVI) procedures. As the clinical expert, you are the face of Edwards to physicians.

This role will require regular travel across to provide clinical support for Edwards TAVI procedures across the Nordics and Baltics regions. This role will require regular travel (around 80%) including regular overnight stays.

We are looking for a Field Clinical Specialist located in the Copenhagen area, Denmark (within reasonable distance of the airport). Alternatively for the right candidate we may consider someone based near to Helsinki, Finland.

As a Field Clinical Specialist for Edwards THV team you will develop clinical education materials in connection with clinical investigations. Further you will provide expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

How you will make an impact:

• Responsible for certification of the centres, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs

• Interact with KOL and proctors

• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.

• Business Intelligence

• Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.

• Provide training and guidance to new Field Clinical Specialists

• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

• Responsible for upselling in key strategic accounts working in conjunction with Business Managers

• Validate software and hardware updates in the field as applicable

• Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences

• Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
  

What you will need:

• Previous related medical device and/or clinical experience

• Bachelor's Degree in in related field (Biomedical Engineering / Nursing)

• Training experience in clinical / technical environment Preferred

• Fluency in English

• A willingness to travel extensively, both within your home country, and across the Nordics and Baltics region.

What else we look for:

• Proven expertise in MS Office Suite and ability to operate general office machinery

• Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

• Excellent problem-solving and critical thinking skills

• Knowledge and understanding of cardiovascular science

• Understanding of cardiovascular anatomy, pathology and physiology

• An understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting

• Ability to manage confidential information with discretion

• Strict attention to detail

• Ability to interact professionally with all organizational levels

• Ability to manage competing priorities in a fast paced environment

• Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects

• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations

What is it like to work at Edwards Lifesciences?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences also offers the following:

• Competitive Compensation and Benefits package

• Flexible working hours, remote working

• Service Awards Enhanced

• Leave Benefits

• Employee Stock Purchase Programme

• Employee Assistance Programme

• Comprehensive Wellness Programme and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.