Key Responsibilities:
• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience.
• Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research
• Provide training and guidance to new Field Clinical Specialists
• Plan and implement growth strategies within focused accounts
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Validate software and hardware updates in the field
• Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences
• Fully monitor clinical support activities, changes in the market and assigned accounts
• Other duties as assigned by Leadership
Education and Experience:
Bachelor's Degree in in related field, 5 years years experience of previous related medical device and/or clinical experience Required
Additional Skills:
• Training experience in clinical / technical environment preferred
• Proven expertise in MS Office Suite
• Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Excellent problem-solving and critical thinking skills
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Edwards Lifesciences (NYSE: EW), is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.
We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more.
Contact Us
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