Capita

Field Assessor

Capita  •  Ireland (Onsite)  •  5 days ago
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Job Description

Are you a detail-oriented professional with a passion for quality Assurance, compliance & regulation? Do you thrive in a fast-paced, field-based environment where no two days are the same? If so, we want you on our team!

Job title:

Field Assessor

We’re looking for a Field Inspector to help us deliver excellence across inspection services. You’ll play a vital role in ensuring registered businesses meet regulatory standards, while supporting both consumer and stakeholder expectations.

🛠️ What You’ll Be Doing:

  • Conduct inspections in line with client KPIs and internal objectives.
  • Liaise with registered businesses to ensure timely and high-standard resolution of identified defects.
  • Complete inspection reports within agreed SLAs and quality standards.
  • Take appropriate action when deficiencies are found, ensuring compliance and safety.
  • Manage expectations of both consumers and registered businesses.
  • Support stakeholder engagement activities as needed.
  • Maintain up-to-date technical knowledge through CPD and industry awareness.


📚 What You’ll Bring:

  • Extensive Hotel Industry Management Experience
  • Requirement is to live in the province of Leinster with a closer preference to Dublin.
  • Significant travel which may be national but predominantly Leinster focused
  • The role involves 2-3 overnights per month
  • Strong understanding of Travel & Accommodation industry.
  • Familiarity with standards, regulations and the registration scheme.
  • Experience using tools and specialist equipment for inspections.
  • Ability to risk assess environments and use lone worker systems.
  • Excellent communication skills and technical judgement under pressure.
  • Knowledge of Capita systems and operational ethos is a plus.

Location:

Home-Based - Ireland

,

Ireland

Time Type:

Full time

Contract Type:

Permanent

Capita

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.

We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.

A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions.

We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
1984
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