Job Description

Job Expectations

A fantastic opportunity has presented itself for a Field Area Manager in Launceston, reporting to the Region Area Manager, where you will join the Field Services business unit.

As a Field Area Manager, you’ll utilise your skills to lead a team of Field Technicians and Engineers who are responsible for making a meaningful and lasting impact and bringing more possibilities to Australian homes and businesses, while propelling our nation into the future.

A bit about your role

The role requires skills to work through a mix of internal and external workforces and build and maintain essential relationships with key stakeholders. The successful candidate is someone who can efficiently function in ambiguity and advocates for all field workforces to drive better practices and quality & safety standards, with a heavy focus on continuous improvement.

The role will be responsible for all field activities across network and service elements related to the day-to-day operation of the nbn Co network within a defined geographical area.

A bit about you

To thrive in this role, you’ll have demonstrated experience in leading operational or engineering teams in service delivery or service restoration. You’ll be inclusive and supportive and have excellent communication and stakeholder management skills with the ability to influence business results and outcomes. Your experience with leading change and business improvement initiatives will also see you succeed in this role.

You pride yourself in developing and fostering a safety-first culture within teams, ensuring all work is completed within work safety system of work and critical risk controls.

The position is typically geographically defined, with travel required to meet business demands and support your team. Ideal candidates for this role will draw on their dedication, drive, and customer service skills to deliver service with integrity.

What you’ll put in:

• Be a safety leader in promoting a healthy and safe environment
• Comfortable working and communicating with GM-level, delivery partners, and fieldwork managers
• Passion for problem-solving and relationship-building
• Skilled at managing day-to-day workforce to ensure KPIs and SLAs are met
• Balancing human issues and financial controls with demanding client expectations

What you’ll get out:

• Positive and versatile career trajectory
• Inclusive work culture where wellbeing is prioritised
• Opportunities for advancement
• Exciting time to join our team and work across multiple projects
• Passionate coworkers who uphold an energetic culture of forward-thinking, caring, and simplicity

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.

Take your next steps with nbn

At nbn we support your career development and want to give you every opportunity to be prioritised through recruitment processes and as such, positions are advertised internally first for 5 days. So, if you think this role is for you then apply today via your Workday account. This will ensure that your application receives priority over any external applicants. In line with nbn’s internal hiring guidelines, please ensure that you inform your current manager prior to formally applying to the position.

Please note that this is a permanent opportunity and applications for this role will close at midnight Friday 18th September 2026.

Worker Type

Permanent

Time Type

Full time

Field Base Location

Launceston