Bio-Rad Laboratories

Field Application Spec II

Bio-Rad Laboratories  •  Bengaluru, IN (Onsite)  •  1 month ago
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Job Description

How You’ll Make an Impact:

  • Provide pre-sales and post-sales onsite or online support to clients and professionally handle objections and questions. Troubleshooting of QC errors and guidance to customers.
  • Assess customer’s requirements and education needs. Training to customers on Quality Control Products to troubleshoot and solve problems.
  • Schedule and perform demonstrations on products as required to support assigned geography.
  • Position yourself as a consultant to both internal and external customers: Advocacy role towards clients on accreditation and Quality Control global guidelines
  • Maintain excellent customer satisfaction.
  • Working closely with sales team during multiple phases of the sales and implementation processes.
  • Establish and maintain strong working relationships with key internal partners and customers.
  • Must be open to travel minimum 15 days in a month and required flexibility on working hours.

    • What You Bring:

  • Bachelor’s or master’s degree in biological science, Biochemistry or equivalent degree.
  • Experience in application support role will be preferred
  • Quality Managers with minimum 5-6 years’ experience in a reputed medical laboratory.
  • Knowledge on Quality Control, EQA, Quality assessments must require.
  • ISO 15189 trained will be preferred.
  • Problem solving skills and extensive interpersonal, organizational and communication skills
  • Able to work independently and ability to manage schedule remotely.
  • Computer proficiency and knowledge on laboratory workflow and information system.
  • Extensive customer interface and training skills.

    • Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

    Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more.

    EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

    Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

    Bio-Rad Laboratories

    About Bio-Rad Laboratories

    Bio-Rad provides the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results. For more than 70 years we have built long-lasting customer relationships that help advance our research and development efforts in the introduction of new products and solutions. Today, Bio-Rad is a global leader, with a team of almost 8,000 employees and a network of operations that serves our life science research and clinical diagnostics customers, advancing science and saving lives, together.

    Industry
    Biotech & Life Sciences
    Company Size
    5,001-10,000 employees
    Headquarters
    Hercules, CA
    Year Founded
    1952
    Website
    bio-rad.com
    Social Media