The GMP Group

Field Application Engineer (Semiconductor Machine)

The GMP Group  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

Responsibilities:

Customer Support & Issue Resolution

  • Provide on-site and remote technical support to customers
  • Troubleshoot equipment, application, and process-related issues

Project Management &Coordination

  • Coordinate project activities between customers and internal teams (R&D, Production, Sales)
  • Support project timelines, deliverables, and milestones

Technical Training & Enablement

  • Conduct technical training sessions for customers and internal stakeholders
  • Prepare training materials, user manuals, and application guides

Market Research & Feedback

  • Gather customer feedback on product performance and requirements
  • Provide insights to internal teams for product improvement and development
  • Monitor industry trends and competitor activities

Customer-Side Sample Testing

  • Support and conduct sample testing at customer sites
  • Analyze test results and provide technical recommendations

New Equipment Validation &Management

  • Perform installation, setup, and validation of new equipment
  • Ensure compliance with customer specifications and standards

Requirements:

  • Degree or Diploma in Engineering (Electrical, Mechanical, Mechatronics)
  • Minimum 2–5 years of experience in Field Application, Technical Support, or similar role
  • Experience in semiconductor equipment /manufacturing industry
  • Strong troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Customer-oriented mindset with good service attitude
  • Willingness to travel for customer support and on-site assignments


GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja |Registration No: R22105960

The GMP Group

About The GMP Group

Founded in 1991, The GMP Group is one of Singapore's largest and most established staffing and human resource consultancies, dedicated to transforming careers and empowering businesses. As a full-service people solutions provider, we are committed to fulfilling the career aspirations of individuals while creating new possibilities for organisations globally.

Our services span six specialist divisions, each tailored to meet specific client needs:

GMP Recruitment: Specialises in junior to mid-management staffing across industries, including HR, Admin, Sales, Supply Chain, Customer Service, Marcom, Retail, F&B, Finance, and Industrial Services.

GMP Banking: Provides dedicated recruitment for the banking, stockbroking, insurance, and fund management sectors.

GMP Technologies: Focuses on IT, Engineering, Healthcare, and Life Sciences roles, addressing the growing demand for technical and scientific talent.

GMP International: A premier recruiter for foreign workers, providing global talent solutions across industries.

GMP Consultancy: Offers outsourcing and HR consultancy services, providing guidance on organisational development and career management for working professionals and students.

With a robust presence in Singapore and offices in Malaysia and Indonesia, The GMP Group combines its extensive network and industry-specific expertise to offer clients seamless, one-stop HR solutions. Our dynamic team and global reach affirm our position as a strategic partner in staffing and human resources across Asia and beyond.

Industry
HR & Recruiting
Company Size
501-1,000 employees
Headquarters
Singapore, SG
Year Founded
1991
Website
gmprecruit.com
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