Introduction to the job
Application engineer supports NTP(Node Transition Project) work stream, reach to customer requested performance by providing tailored solution for a new node device. Also supports customer on product issue and drives towards resolution.
Role and responsibilities
NTP(Node Transition Project) Application engineer
Perform technical analysis on overlay/imaging data
Examine analysis result, and connect it to a suitable solution
Collaborate with an overlay or imaging expert engineer from head quarter
Communicate with both internal/external customers, in Japanese/English language
Do presentation of analysis result towards external customers
Customer on product issue support
Able to understand customer needs, align clear problem description with customer, trouble shooting under time pressure condition
Take ownership and initiative, required prompt response
lead escalation and communication with ASML experts (ABS, DE, GSC) internally, and act as customer interface
collaborate across departments for smooth trouble shooting
stakeholder management for technical topics
problem solving mindset
support EUV, DUV, YS, VCP
Education and experience
More than 2 yrs experience in semiconductor industry
Skills
Flexibility and quick response
Describe clear problem description including customer use case
Able to create user friendly technical document using common words (not ASML specific term)
Trouble shooting skill, data analysis skill, MS excel, powerpoint
Basic project management skill
English skill requirements : TOEIC >600, daily conversation level
Japanese skill requirements : JLPT N2 or higher, daily conversation level
Japanese/English presentation, communication skill to lead technical conversation internally and externally
lead technical conversation by Japanese in customer meeting
Other information
This position is based in Chitose, Hokkaido. On-site support is required. Clean room work will be requested time to time.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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Who are we?
ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.
What do we do?
We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.
Who are our people?
While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.
If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.
Join us!