Job Description

*Living Requirements*

Must live within 25 miles & 30 minutes of one of the following Reporting Locations:

• 1610 Eastgate Pkwy, Gahanna, OH 43230
• 3550 Johnny Appleseed Ct, Columbus, OH 43231

Job Summary

Join our Operations team as a Field & Service Technician supporting the safe and reliable delivery of natural gas service to residential and commercial customers. Technicians may perform field construction and maintenance activities or customer service and gas service work, depending on business needs and operational assignment. This entry-level role provides hands-on training, career progression opportunities, and the ability to develop technical skills through required qualifications and training programs.

Essential Functions

Field Technician

• Install, repair, and replace natural gas distribution facilities, including mains and services.
• Operate and maintain construction equipment such as backhoes, side booms, tampers, and cranes.
• Transport equipment and materials to job sites.
• Perform routine maintenance on tools and equipment.
• Support construction, maintenance, and emergency response activities.

Service Technician

• Install and remove gas meters, regulators, and meter settings.
• Investigate gas service issues, leaks, odors, outages, and other customer concerns.
• Turn gas service on and off for customers.
• Test service and house lines for leaks using specialized equipment.
• Service and adjust gas appliances.
• Provide guidance to customers, contractors, and plumbers regarding gas service installations.

Minimum Qualifications

• High School Diploma or equivalent.
• Mechanical aptitude with the ability to use hand tools and apply mechanical principles.
• Strong communication and teamwork skills.
• Ability to understand written and verbal instructions.
• Detail-oriented with the ability to work independently and safely.
• Valid driver's license and safe driving record.
• Ability to obtain or maintain required company certifications and Operator Qualifications (OQs).
• Ability to work outdoors in all weather conditions.
• Ability to respond to emergency calls and work scheduled and unscheduled overtime.
• Ability to pass pre-employment assessments, physical capability testing, drug screening, motor vehicle record review, and background screening.

Preferred Qualifications

• Experience in the plumbing trade, particularly with natural gas systems.
• Experience reading and interpreting gauges and dials.
• Commercial Driver's License (CDL) or ability to obtain one, where required.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

Salary Range*:

$34.62 - $38.01

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-09-18

Posting End Date (if applicable):

2026-10-08

Please note that the job posting will close on the day before the posting end date.