Job Description

Hey, mabuhay! 💨

Thanks for dropping by. We know looking for the right gig can feel like being stuck in EDSA traffic 🚙🚌, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines 🇵🇭. Our grand vision? To end poverty in the Philippines through revolutionary transportation solutions 🛣️. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we're looking for a Field Admin Associate, that will help with our operations in the field.

Where And How You Can Work 🗺️

Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro 🏙️. We don't believe in micromanaging your route 🛑. We trust our team to choose the balance that empowers them and their squad to crush their goals 🏁. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both ☕💻—we provide the flexibility; you bring the drive ⚡.

1. Office Administration & BAU Operations

• Facility & Budget Management: Oversee daily office operations, equipment maintenance, supply procurement, and annual administrative budgets.
• Records & Systems: Establish organized physical/digital filing systems for company documentation, plans, and records.
• Talent Acquisition: Coordinate full-cycle recruitment (sourcing, interviewing, onboarding) for office staff and Biker partners.
• BAU & Inventory Control: Direct data entry, ID production, kit assembly, asset distribution, and routine stock audits.
  

2. Community Leadership & Field Engagement

• Community Management: Align local operations with company goals, support community leaders, and serve as the main liaison between management and field partners.
• Performance & Coaching: Monitor community KPIs (activity rates, cancellations, ratings) and deliver targeted coaching and recognition.
• Programs & Intelligence: Launch engagement and welfare initiatives, track program ROI, gather competitor intelligence, and enforce policy compliance.
  

3. Onboarding Lanes (Rotational)

• Compliance Lane: Verify applicant documents, track "To Follow Requirements" (TFR) statuses, and upload assessment forms.
• Field Lane: Conduct site visits, manage event setups, support offsite onboarding execution, and report competitor activities.
• Communications: Send event reminders, confirmation SMS, and reschedule notices to no-show applicants.
• Conversion & Gear Lane: Process DAX account creation/activations, credit top-ups, capture ID photos, and issue Biker kits with accurate inventory tracking.
  

Ready to change how the Philippines moves? Let’s get this show on the road 🚦 green light!

Requirements

• Senior High School (SHS) diploma, High School diploma, College/Vocational Diploma, or any equivalent educational qualification.
• Must possess a valid Driver’s License.
• Willingness to travel and work extensively across the Visayas and Mindanao regions.
• Willing and able to work 6 days a week (including weekends) based on operational field schedules.
• At least 1–2 years of experience in administrative support, operations, customer service, or a related field.
• Proficiency in Google Workspace (Docs, Sheets, Drive) and comfortable learning internal systems for data entry and uploads.
• Strong attention to detail, process discipline, and ability to handle fluctuating workloads.
• Excellent communication skills and accountability in managing inventory and assets.

Benefits

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.