Job Description
Job Title: Industry Partnership Manager BASE PAY NO DRAW!!
POSITION PURPOSE:
T his position prospects for partner locations to participate in the Illinois Air Team Test & Repair and Self-Service Kiosk programs, cultivating those relationships and ensuring operational efficiency as well as contract compliance.
PAY RATE: $60,000 - $70,000 plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match!
Duties and Responsibilities:
- Generate leads via outbound calling, email, and prospecting within the assigned territory.
- Identifies businesses and locations that meet the needs and requirements of the Test & Repair, or Self-Service Kiosk networks of the Illinois Vehicle Emissions Testing Program
- Ensure customer retention by maintaining strong relationships with clients
- Ensures contract and operational compliance of all Test & Repair Facilities and Self-Service Kiosk locations.
- Monitors and maintain performance and quality standards of partner locations and sites.
- Resolves inquiries, complaints, comments and damage claims pertaining to partner locations, providing follow-up reporting as required.
- Ensures all Test & Repair Inspection Facilities are staffed and operating during program operating hours.
- Visits Test & Repair Inspection Facilities, providing direction, coaching, and assistance to personnel.
- Maintain accurate records of site evaluations and performance metrics.
- Performs site evaluations for prospective and existing partner locations.
- Ensures appropriate contracts, agreement, payment, and related documentation is accurate and up to date.
- Develop and recommend operating policies, objectives, and changes required to ensure goals are achieved.
- Analyze and assess the effectiveness of all partner locations.
- Perform other duties as assigned by the Operations Manager
Requirements
- 3+ years of previous sales experience.
- B2B experience.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Strong computer literacy and typing skills.
- Exceptional multitasking and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to identify areas for improvement, make suggestions, and help develop improvement plans.
- Proven experience handling sensitive and confidential information.
- Proactive self-starter with the ability to be flexible and adapt in a fast-moving, results-oriented work environment.
- 2-5 years of leadership or supervisory experience
- Valid driver’s license and clean driving record
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Qualifications
KNOWLEDGE AND SKILLS:
- 3+ years of previous sales experience.
- B2B experience.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Strong computer literacy and typing skills.
- Exceptional multitasking and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to identify areas for improvement, make suggestions, and help develop improvement plans.
- Proven experience handling sensitive and confidential information.
- Proactive self-starter with the ability to be flexible and adapt in a fast-moving, results-oriented work environment.
- 2-5 years of leadership or supervisory experience
- Valid driver’s license and clean driving record
EDUCATION AND WORK EXPERIENCE:
- High school diploma required with some college preferred or equivalent combination of education and experience
- 2-5 years of leadership or supervisory experience is required
- Valid driver’s license and clean driving record
We participate in E-Verify to confirm employment eligibility after a job offer is made, in full compliance with applicable federal, state, and local laws.
