Job Description

Primary Location

VIC - Clayton SouthIf you're passionate about keeping communities connected and love being hands on with technology, this could be the perfect next move for you. Service Stream is looking for a Field Technician to help maintain and grow the nbn network across Victoria. You’ll be out in the field installing, configuring, testing, and repairing fibre and telecommunications systems—work that genuinely makes a difference to customers every day.

About the Role

Field Technician – Telecommunications (Operations & Maintenance)

About the Role

As a Field Technician, you will be responsible for the installation, configuration, testing, repair, and maintenance of telecommunications systems and fibre networks. You’ll diagnose faults, restore services, and ensure that all works meet compliance, safety, and quality standards.

Key Responsibilities

• Install and commission telecommunications equipment, fibre services, and cabling.
• Perform fault diagnostics, on‑site service restoration, and escalate complex issues where required.
• Conduct testing and troubleshooting to verify network functionality and ensure compliance with standards.
• Complete post‑fault analysis and contribute to continuous improvement of network performance.
• Prepare accurate service documentation for all completed tasks.
• Participate in safety toolbox meetings and adhere to ServiceStream’s HSE protocols.

Skills & Experience

• Field experience in telecommunications or IT, including telephony, network operations, and fibre systems.
• Strong understanding of FTTP (Fibre to the Premises) technology.
• Proficient in cabling installation, termination, and testing.
• Excellent troubleshooting and problem‑solving abilities.
• Strong attention to detail with a commitment to safety and compliance.
• Effective communicator with the ability to work collaboratively and deliver a customer‑centric experience.

Why Join ServiceStream?

At Service Stream, you’ll be joining a team that values reliability, inclusiveness, accountability, and above all—safety. We look out for each other, deliver on our commitments, and take pride in the work we do. If you’re looking for a role where you can grow your skills, work with great people, and make a real impact, we’d love to hear from you.

Department

Field Services

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.