Job Description

As a Fiber Home Installation Engineer at XAD , you will play a crucial role in connecting customers to high-speed fiber broadband. You'll ensure installations are carried out efficiently, to the highest standards, and with a customer-focused approach, as you will be working inside clients' homes.

Responsibilities:

• Installing and configuring fiber optic broadband systems in residential properties.
• Testing and troubleshooting to guarantee optimal system performance.
• Educating customers on system usage and addressing any queries.
• Adhering to safety and quality standards during installations.
• Maintaining accurate records of completed work and reporting issues promptly.

Requirements:

• Certifications: SA001, SA002, S008, S007, SA051C, SA020, Confined Spaces, and NSWRA/SLG are essential.
• Criminal Record Check - will be required.
• Previous experience in fiber installation or telecommunications is preferred.
• Strong technical aptitude and familiarity with fiber optic tools and systems.
• Excellent problem-solving and troubleshooting skills.
• Outstanding communication and customer service abilities.
• Full UK driving license.

What We Offer:

• Competitive salary with performance-based incentives.
• Based on experience and level of training required to obtain.
• Company-provided van for work use.
• Comprehensive training and career progression opportunities.
• All tools and equipment supplied.
• A supportive and collaborative team environment.