Job Description
Job Location: Russ Darrow Metro Mazda - Milwaukee, WI 53224
Position Type: Full Time
Travel Percentage: None
Job Shift: DayRuss Darrow Metro Mazda is seeking a results-driven and customer-focused Finance & Insurance (F&I) Manager to join our team. In this role, you will be responsible for maximizing dealership profitability by structuring finance deals and presenting F&I products, while delivering a seamless and transparent customer experience.
The ideal candidate has a strong background in automotive sales or F&I, excels at building customer trust, and is highly skilled in presenting and closing extended warranties and protection products.
Responsibilities
- Guide customers through the financing process by presenting loan and lease options tailored to their needs
- Offer and explain F&I products such as extended warranties, GAP coverage, and protection plans to enhance ownership experience
- Structure deals to maximize profitability while ensuring a positive customer experience
- Accurately desk and submit deals to lenders, secure approvals, and finalize terms
- Make sound credit decisions in alignment with dealership and lender guidelines
- Prepare and review all contracts and documentation for accuracy and compliance
- Ensure all deals meet local, state, and federal regulations
- Deliver completed deals to customers, ensuring full understanding of terms and products purchased
- Audit deals post-sale to ensure accuracy, compliance, and identify opportunities for improvement
- Work closely with sales and management teams to streamline deal flow and improve performance
- Ensure timely funding of all contracts and resolve any funding issues quickly
- Maintain required certifications and stay current on industry regulations and lender programs
About Us
The Darrow Difference is the foundation of our success – and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!
Benefits
- Competitive Compensation Plans
- Full Benefits Package
- Medical, Dental & Vision
- 401k with Company Match
- HSA with Company Contribution
- PTO from day one!!
- Growth and Advancement Opportunities
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Qualifications
Qualifications
- Eagerness to improve
- College degree preferred or equivalent experience
- Knowledge of dealership finance and insurance procedures
- Proficient at structuring deals for maximum profitability
- Well-versed in title laws and registration process
- Professional personal appearance and extraordinary verbal/written communication skills
- Expertise in negotiation and presentation skills
- Valid driver’s license
