Job Description

The Festival Assistant, Merchandise Store assists with the daily operations including register sales, inventory, and customer service at our merchandise stores during the 2027 Sundance Film Festival.

Working closely under the direction of Festival Manager, Merchandise, the Festival Merchandise Store Assistant supports Sundance Institute’s commitment to creating an event atmosphere of radical warmth, community, and hospitality as well as a commitment to safety, belonging, and accessibility for all.

This temporary position works full time (40 hours per week) from Monday, January 11, or Monday, January 18, 2027 through Monday, February 1, 2027. This is a fully onsite role based out of Boulder, CO. Extended hours, including evenings and weekends will be required at key points to meet deadlines and respond to on-call needs as assigned. Multiple positions are available.

Top priorities include but are not limited to…

• Assisting the manager with opening and closing the merchandise store daily.
• Maintaining store procedures including running the register and completing customer transactions.
• Taking inventory of deliveries upon receipt and at end-of-day.
• Working with the manager to set up merchandise displays.
• Monitoring and possibly modifying the store layout with manager approval.
• Maintaining a high level of customer support for all patrons.

You have the following direct or transferable skill sets:

• 1 year retail experience or related.
• Outstanding verbal and interpersonal communication skills to work effectively with a variety of people.
• Excellent organizational skills.
• Ability to work for long durations and help move items up to 50 lbs.
• Ability to maintain a high level of trust and accountability with inventory.
• Familiarity with retail Point of Sale (POS) software is a plus.
• Legal authorization to work in the United States.

You will be successful in this role if you...

• Help to create a successful, organized, unique Festival experience for everyone.
• Take direction openly and embrace change effectively.
• Thrive in a busy environment and handle onsite adjustments seamlessly.

In addition to an hourly pay of $19.29, this position* is eligible for benefits & perks, highlights include:

• Paid sick leave and Institute holidays
• Employee assistance program
• Employee Wellness Initiatives
• Sundance Film Festival passes and benefits (varies each year)

*Applications open 11/05/2026 and will be accepted for at least one week