Job Description

Company :

Continental Car Services Ltd

Ferrari Showroom Receptionist

We are seeking an exceptional Showroom Receptionist to join our Ferrari team. This pivotal front-of-house role is perfect for someone who combines impeccable presentation, genuine hospitality, and outstanding organisational skills.

Based in Newmarket and reporting to the Sales Manager, as the face of our dealership you will create a memorable experience for every customer while supporting our Sales and Marketing teams in delivering the premium standards Ferrari is renowned for.

Key Responsibilities

• Deliver a world-class customer experience, both in person and over the phone.
• Welcome guests, manage enquiries, and ensure every visitor receives a warm and professional reception.
• Maintain the showroom, customer lounge, and reception areas to the highest presentation standards.
• Provide administrative support across Sales operations.
• Assist with vehicle documentation, customer records, reporting, and general office administration.
• Support exclusive customer events and showroom functions.
• Ensure compliance with company policies and Health & Safety requirements.

About You

• Previous experience in a reception, customer service, hospitality, or administrative role.
• Exceptional communication and relationship-building skills.
• Highly organised with strong attention to detail.
• Professional, polished, and confident in a premium customer environment.
• Proactive, adaptable, and committed to delivering excellence.
• Full driver licence and technology savvy.

Hours will be Monday to Friday 8:30am to 5:00pm fulltime.

Success in this role will be measured by the quality of customer hospitality, administrative accuracy, showroom presentation, responsiveness and contribution to the smooth daily operation of Continental Cars Ferrari.

Why Ferrari?

This is an opportunity to represent one of the most prestigious brands in the world and work within a premium automotive environment where exceptional service, attention to detail, and professionalism are valued every day.

If you take pride in creating exceptional customer experiences and thrive in a luxury setting, we would love to hear from you.

Continental Cars Ferrari, a proud subsidiary of Sime Motors, is the exclusive official Ferrari dealership in New Zealand. For over 50 years, we’ve been at the forefront of performance and luxury, offering an exceptional range of Ferrari’s legendary sports cars and high-performance vehicles for discerning drivers who expect nothing less than the best.

From precision engineering to breathtaking design, each Ferrari is a masterpiece that promises an exhilarating driving experience.

Next steps

Apply online addressing your cover letter to Ben Panettiere.

The recruitment process will include phone screen, interview, and reference, police and right to work checks.