Job Description

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 10 established centers: Toronto, Upper East Side, Tribeca , Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2027.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Chicago Location:

Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.

The Role:

As a Housekeeper, you will be responsible for maintaining AIRE's exceptional standards of service and cleanliness. You will ensure an immaculate and welcoming environment for all guests in the locker room. Your professionalism, attention to detail, and commitment to excellence will elevate the luxury experience AIRE is known for. You will also interact with clients at the beginning and end of their service, assisting them as they prepare to enter the bath area and providing support at the conclusion of their experience. Additionally, you will monitor locker room supplies, manage laundry inventory, and ensure the locker room and common areas remain pristine throughout your shift.

Key Responsibilities: 

Client Experience:

• Ensure the wellbeing of clients in the changing room area, overseeing their comfort, providing necessary products, and maintaining impeccable cleanliness and tidiness for client reception. 
• Address client queries and concerns, offering assistance to enhance their overall experience. 
• Uphold the highest standards of conduct in all activities, ensuring adherence to AIRE's style of dress, communication, and physical appearance requirements as per the company's grooming standards. 

Laundry & Facility Maintenance:

• Cleaning and sanitizing locker rooms, showers, and other areas to meet high standards, promptly addressing maintenance issues.
• Replenishing toiletries, hygiene products, and other essentials, ensuring that all items are neatly arranged and accessible to guests.
• Emptying trash bins, replacing liners, and ensuring trash areas are odor-free and sanitary.
• Sweeping and mopping floors to prevent dirt buildup, using appropriate cleaning agents for marble or tile surfaces, and keeping floors dry to ensure guest safety.
• Collecting used towels for laundering, restocking fresh towels, and maintaining organized towel displays for a polished look.
• Thoroughly cleaning showers, sinks, toilets, and mirrors, sanitizing high-touch areas frequently, and censuran no water spots or soap residue.
• Wiping down lockers, benches, and surfaces regularly to ensure they are spotless and free of dust, fingerprints, or smudges.

Compliance & Safety:

• Adhere to all health and safety guidelines, ensuring a hygienic environment.
• Monitor locker room areas to maintain privacy, security, and tranquility for all guests.

Team Collaboration:

• Maintain a professional demeanor while effectively communicating with team members and management to address guest requests and resolve concerns.

Who You Are:

• Prior experience in the hospitality, spa, or gym industry, is preferred.
• Customer-oriented with excellent interpersonal skills.
• Professional appearance and demeanor
• Detail-oriented with great organizational skills.
• Able to stand for long periods and lift up to 40lbs.

Why You Should Join Us:

• Pay:$19/hour plus tips.
• United Healthcare Insurance: medical (major), dental, and vision.
• Sick days (5).
• Growth opportunities.
• Life insurance.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Team spirit is our greatest asset! 💪 We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.