
We are seeking a compassionate, patient, and proactive Disability Support Worker to join
our team. This rewarding opportunity involves supporting a
participant living with complex mental health and psychosocial disabilities, helping them
maintain independence, engage with their community, and achieve their personal goals in
a safe and supportive environment.
Your Role & Our Client
Our client is a 33-year-old female living with Schizoaffective Disorder, Autism Spectrum
Disorder (Level 2), Complex Post-Traumatic Stress Disorder (C-PTSD), and Alcohol use disorder. She enjoys music, photography, art, shopping, community outings, and spending
time in parks and outdoor environments.
The ideal support worker will be calm, consistent, trauma-informed, and able to build a
trusting relationship while supporting the participant’s daily living skills, wellbeing, and
community participation.
Key Responsibilities
Daily Living & Community Access
• Support participation in daily living tasks and household activities.
• Assist with community access, shopping, appointments, and meaningful social
activities.
• Encourage engagement in hobbies and interests such as art, photography, music,
and outdoor activities.
Medication & Health Management
• Provide prompting, monitoring, and support with medication routines.
• Encourage medication compliance in line with care plans and treating team
recommendations.
• Monitor wellbeing and report concerns appropriately.
Nutrition & Meal Support
• Assist with meal planning, grocery shopping, and meal preparation.
• Encourage healthy eating habits and adequate nutrition.
• Monitor wellbeing during periods of mental health deterioration or increased
alcohol use.
Mental Health & Emotional Wellbeing
• Build rapport through respectful, non-judgmental communication.
• Support emotional regulation through preferred calming activities.
• Monitor for early signs of distress and implement de-escalation strategies when
required.
• Maintain predictable routines and provide reassurance during times of stress or
uncertainty.
Communication & Behaviour Support
• Use trauma-informed and autism-informed approaches.
• Provide information in simple, clear steps and allow time for processing.
• Offer choices and promote autonomy wherever possible.
• Support the participant through periods of verbal distress while maintaining
professional boundaries.
Personal Care & Household Support
• Support personal care routines as required.
• Assist with household tasks and maintaining a safe living environment.
• Encourage independence while providing appropriate guidance and support.
About You
• Experience supporting individuals with psychosocial disabilities, autism, or mental
health conditions is highly regarded.
• Experience in alcohol addiction is an advantage
• Strong communication and relationship-building skills.
• Calm, patient, and able to work effectively in challenging situations.
• Understanding of trauma-informed and person-centred support practices.
• Ability to identify and respond appropriately to early signs of distress.
• Able to work independently and collaboratively within a multidisciplinary support
team.
Essential Qualifications
• Certificate III in Individual Support, Disability, Mental Health, or equivalent
• NDIS Worker Screening Check (current or willing to obtain)
• Employee Working with Children Check (NSW)
• National Police Check (current)
• Current First Aid and CPR Certificates
• Australian Driver’s Licence and reliable insured vehicle
Ready to Make a Difference? Apply Today!
If you’re seeking a role where your compassion, professionalism, and commitment can
genuinely create a positive impact, Connecting Families is the perfect fit. Join a team
dedicated to empowering people to live meaningful and fulfilling lives. Together, we’ll
make a difference every day.

At Connecting Families, we've been supporting children, teenagers, and adults with complex behaviours and significant disabilities for over 10 years. As a registered NDIS provider, we offer personalised services to help our clients live more independently and engage fully in their communities.
Our Services:
Accommodation Services: We provide homes where clients can live comfortably with the right support. This includes long-term housing, medium-term options for up to 90 days, and short-term stays for respite care.
Community Access: We assist clients in attending appointments, shopping, and participating in activities, promoting social inclusion and independence.
In-Home Support: Our team helps with daily tasks like cooking, cleaning, and personal care, enabling clients to maintain their routines at home.
Respite Care: We offer short-term stays, giving families and caregivers a well-deserved break while ensuring clients receive quality care.
At Connecting Families, we're dedicated to empowering individuals and fostering a supportive community.