Job Description

YOUR MISSION (The Job Description)

Support the Spa operation of the outlet through timely restocking and cleaning of lockers / treatment rooms, engage in polite, responsive, and timely interaction with guests and coworkers including basic treatment menu, in addition to other responsibilities as directed by supervisor while maintaining a positive attitude that contributes to the team environment.

Qualifications

THE NITTY-GRITTY (The Essential Job Duties) Including but not limited to:

• Maintain a clean, hygienic, and organized work environment including stocking of supplies, folding towels / sheets, cleaning lockers, sanitizing tables, guest items, implementation tools etc.
• Assist in the maintenance and cleaning of beverage stations and appropriate supplies
• Execute fabulous guest service
• Assist therapist with basic treatment preparation or tools and supplies and maintain prep area
• Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
• Restock locker room amenities, clean/ clear used supplies, maintain stock of towels, sheets, etc.
• Maintain back of house supplies and areas in compliance with both city and state sanitation standards
• Other duties assigned by management

WHAT IT TAKES (The Qualities We Look For)

• Candidates must have the ability to:
• Ability to communicate clearly in verbal and written English
• Comply with all safety and health department procedures, as well as all state and federal laws
• Maintain a neat, clean, and well-groomed appearance per hotel standards
• Adhere to hotel policies including but not limited to attendance, safety, behavior

MUST HAVE'S

• Current, legal, and unrestricted ability to work in The United States
• High school or equivalent education required
• Preferred: 1-2 years as housekeeping or spa attendant
• Current Food Handlers Card

THE WORKING CONDITIONS

• Work in an environment that is subject to varying noise levels, the severity of which depends upon work volume
• Effectively and efficiently move from floor to floor as needed
• Lift up to 40 pounds
• Must be able to withstand prolonged standing, stretching, bending, and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to, CRT fatigue, noise, dust, and pet dander/hair
• Must be able to work in a fast-paced, busy, and somewhat stressful environment, and maintain physical stamina and mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
• Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods
• Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates.
• Adaptive, Flexible!
• Embody "great attitude."
• Unwavering integrity and endless work ethic.
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*