Job Description

JOB TITLE: Assistant Manager

ORGANIZATIONAL UNIT: FireLake Express Grocery (Tecumseh)

SUPERVISOR: Store Manager

FLSA: Non-Exempt

PAY SCALE: $17.10-$21.63

ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

The assistant manager is responsible for assisting the Store Manager in executing the mission, vision and purpose for the store. He/she assists the store manager with the day-to-day operations of the store. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. He/she must be familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others.

ESSENTIAL FUNCTIONS:

• Ensure that each customer receives outstanding customer service by providing outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• Responsible for training, developing and communicating with all associates as well assess performance on a regular basis.
• Implement and maintain customer service standards
• Maintain all merchandising standards; display presentation, signing standards and monitor inventory levels
• Plan and assign daily goals, task, and assignments. Assure proper completion through follow-up
• Assist in monitoring sales performance through the analysis of sales reports and comparison-shopping. Assist in adjusting strategies
• Maintain adherence to all store policies and procedures, as well as tribal.
• Management of all office tasks including management of funds, receiving, and inventory

ADDITIONAL RESPONSIBILITIES:

• Perform other duties and projects as required by management

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• Must have a High School diploma or GED equivalent

PHYSICAL REQUIREMENTS:

• Sitting or standing for long periods of time; occasional bending ,squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing ,visual acuity, and climbing ladders
• Frequent lifting (up to 50 lbs)
• Occasional lifting (up to 75 lbs)

WORKING CONDITIONS:

· Normal retail/grocery environment

· Work varied hours, days, nights, weekend, and holidays

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.