Job Description

The Business Development Manager will be responsible for identifying, engaging, and converting the organization’s top prospective federal fleet customers. This role involves strategic planning, market research, and proactive outreach to establish new business relationships and drive revenue growth. The Business Development manager will also have responsibility of owning & managing our current federal fleet accounts to drive more profitable market share.

Key Responsibilities:

Prospecting and Lead Generation:

• Identify target agencies (e.g., GSA, DoD, DHS, USPS) and prioritize opportunities based on market potential and alignment with organizational goals.
• Conduct research to understand the needs, challenges, and decision-making processes of target customers.
• Track and respond to government procurement cycles and forecasts

Strategic Outreach:

• Develop and execute tailored outreach strategies to engage prospective clients.
• Leverage multiple channels, including networking events, cold calls, emails, and social media, to initiate contact.

Relationship Building:

• Build relationships with contracting officers, procurement officials, and fleet managers
• Position the organization as a trusted partner by demonstrating value and expertise.

Account Operations & Customer Experience:

• Streamline operations for existing federal fleet accounts to improve efficiency and customer satisfaction
• Identify and eliminate process bottlenecks across ordering, delivery, and support
• Ensure consistent, high-quality execution throughout the contract lifecycle

Proposal Development and Negotiation:

• Navigate federal acquisition processes (FAR, RFQs, RFPs, IDIQs)
• Create customized proposals and presentations that address the specific needs of prospective clients.
• Lead negotiations to secure contracts and agreements, ensuring mutual benefit.

Collaboration:

• Work closely with internal teams (Finance, Brand, Revenue Management, & Remarketing) to align strategies and deliver tailored solutions.
• Provide feedback from prospects to inform product and service improvements.

Market Analysis:

• Monitor industry trends, competitor activities, and market dynamics to identify opportunities and threats.
• Use insights to refine strategies and maintain a competitive edge.

Client Relationship Management:

• Maintain and strengthen relationships with top federal fleet customers.
• Act as the primary point of contact for key accounts, ensuring customer satisfaction and loyalty.

Strategic Planning:

• Develop and execute strategies to meet revenue and growth targets for top-tier clients.
• Identify opportunities for upselling and cross-selling within the existing customer base.

Qualifications

Basic Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 8+ Years Proven experience in business development, sales, or account management, preferably with high-value clients
• Strong communication, negotiation, and relationship-building skills
• Analytical mindset with the ability to interpret data and make informed decisions
• Proficiency in CRM software (Salesforce) and Microsoft Office Suite
• Candidate to work in office at Auburn Hills if local

Key Competencies:

• Strategic thinking and problem-solving
• Resilience and adaptability in a dynamic market environment
• Initiative and self-motivation to drive results