Job Description

Supporting NSC FCSD Marketing & Sales teams to provide superior and competency-based services on the full scope of the Variable Marketing program management, from the idea until the evaluation. All activities must be in line with the SLA, FoE strategy/growth plan and audit compliant.

Leadership responsibility for the SBC reporting team, supporting the DACH region.

Detailed task functions and responsibilities:

• Program proposals Lead the translation of National Sales Company (NSC) market needs and Ford of Europe (FoE) Business Unit requirements into standardized FCSD-E VM Program templates. Establish and govern the VM program repository, ensuring consistent team-wide utilization. Proactively identify and implement process improvements to eliminate redundant profit/margin calculations and streamline VM fund and parts availability checkpoints to optimize operational lead times.

• Dealer Objective Setting analyse historical data and calculate objectives using optional objective setting models. Support the alignment of different objective levels (Dealer-NSC-FoE) by financial calculations. Help market make local program annoucement and collect the final dealer objectives by markets. Use dashboard functionally where it applies.

• VM Forecast Align with FoE on VM forecasting guidelines and models, ensuring consistent team application, strict deadline adherence, and full compliance with internal control standards.

• Program Evaluation perform program evaluation in efficient and accurate manner. Put special attention on collection of market qualifiers when central database is not available.

• Reporting and Evaluation support the local Retail coordinator in detailed analysis and understanding of the different program run rates, required adaptions and learnings based on the existing dealer performances. Therefore, a close contact and trustworthy one on one working relationship with the respective coordinator is needed.

• Process Improvements make process improvements recommendations if any process ineffectiveness is experienced. Support the digital transformation for VM program management.

• Annual Control Testing: cooperate with the Internal Control Coordinator during scoping by providing feedback on relevant modules/processes and identifying additional elements for the scope. Oversee control testing, define and set Evaluators in GRC as needed, and review questionnaire testing results before submitting them for approval.

• Internal Charge and Allocation: request and gather financial or operational inputs from database sources or cross-functional departments. Review and validate the underlying logic of the received data, perform the necessary calculations, and execute the charges and allocations in accordance with internal guidelines.

Preferred Skills/ Experience:

• Business/Finance/Economics University Degree

• Min. 2-year experience in the Aftersales environment is preferred.

• Speaking English and German fluently, supporting the business on a daily basis in both languages

• Good communication skills

• Strong business acumen coupled with commitment to quality.

• Time and priority management skills to boost productivity and efficiency.

• Strong analytical skills (strong Excel skills are essential)

• Familiarity with SQL and BI/data visualization tools (Power BI, Alteryx, QlikSense, etc.) is an advantage.

• Willing to help attitude with a good problem-solving skill.

• Ability to work with tight deadlines in a politically sensitive, international environment.

• "Team Oriented", with the courage to "do the right thing" for the business.

• Result-oriented, hard working with a pro-active 'can do' attitude