cFocus Software seeks a SOC/NOC Operations Manager to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance. Qualifications:
Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field
Experience in cybersecurity monitoring, incident response, and network operations.
Proven leadership in complex, large-scale enterprise environments.
Strong understanding of SIEM, threat detection, and operational security practices.
Experience supporting compliance frameworks (e.g., NIST, FISMA) and operational reporting.
Experience with SIEM platforms (e.g., Splunk), EDR tools, and network monitoring tools.
Knowledge of Zero Trust Architecture and modern cybersecurity frameworks.
Experience with automation, SOAR, and threat hunting methodologies
Required Certifications
Certified Information Systems Security Professional (CISSP) Or equivalent cybersecurity leadership certifications
Duties:
Lead and manage 24x7x365 SOC/NOC operations including staffing, shift coverage, and operational workflows.
Oversee event monitoring, triage, escalation, and incident coordination processes.
Ensure consistent execution of incident response procedures and escalation protocols.
Manage operational reporting, dashboards, and situational awareness activities.
Coordinate with cybersecurity, engineering, and compliance teams to ensure integrated operations.
Drive continuous improvement through root cause analysis, threat hunting, and process optimization.
Maintain SOPs, playbooks, and knowledge base for SOC/NOC operations.
Support SLA/KPI performance monitoring including MTTD, MTTR, and response metrics.
Lead incident response readiness including tabletop exercises and training.
About cFocus Software Incorporated
Established in 2006, we have over 18+ years of experience providing dozens of federal government agencies cybersecurity, cross-domain, geospatial, and IT services.
