Cart.com

FC Lead - Returns

Cart.com  •  Groveport, OH (Onsite)  •  13 days ago
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Job Description

Who We Are:

We’reCart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C,B2Band public sector organizations to unify commerce operations from product discovery to product delivery.

We’rebuilding towarda world where commerce has no bounds. Our enterprise-grade software,servicesandlogisticsinfrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it,we’relooking for entrepreneurial,innovativeand determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are.Soundlike you?We’dlove to hear from you.

Cart.com Fast Facts:

  • 6,000+ customers worldwide

  • 1,600+ employees globally

  • 18warehouses nationwide, totaling over10 million square feetof space

  • Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

  • Be brand obsessed:Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

  • Think beyond the box:“We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

  • Don’tgive up:We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

  • Speak up:We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

  • Work together:We’vebuilt a team that prides itself on diversity of thought and background. Collaboration is betterwithcontrast.

  • Remember to be human:We work hard, but we leave room for the people, placesand things that we love.

Onsite:
This position is open to applicants or individuals whoare located inoraround Groveport OH and able to work 1st shift scheduled 6AM-2:30PM with flexibility for longer hours basedoff ofbusiness and peak needs.

The Role:

The Fulfillment Center Leadisresponsible for overseeing daily operations acrosswholesale,inbound, outbound, returns, inventory control,orkitting functions This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy. The Lead trains, supervises, and motivates team members whilemaintainingcompliance with company policies and safety standards.

WhatYou’llDo:

• Lead teams inwholesale, inbound, outbound, returns, inventory control, or kittingresponsibilitiesper Jazz and client-specific SOPs

• Ensureaccurateput-away of products into reserve and drop zone locations

• Oversee replenishment of active locations based on system-generated tasks

• Manage kitting operations including re-labeling, re-working, and product assembly

Monitorand ensuretimelyprocessing of returnsin accordance withclient requirements

• Arrive prior to shift start to prepare workload distribution

• Trainand guideteam members in shipping and receiving functions

• Ensure adherence to scheduled break/lunch periods and time clock procedures

Support supervisor inachievingteamproductivity and goals

• Enforce company policies, safety protocols, sanitation standards, and ethical guidelines

• Foster a collaborative and productive team environment

Who You Are:

• A proactive leader who thrives in fast-paced environments

• Strong communicator with the ability to motivate and guide teams

• Detail-oriented and committed to operational excellence

• Comfortable with physical activity and hands-on supervision

• A team player who values collaboration and accountability

WhatYou’veDone:

• Earned a high school diploma or equivalent

• 2+years ofexperience in distribution or warehouse operations

1+ years ofpreviouslead or supervisory role in a warehouse setting

• Gainedproficiencyin warehouse management systems and operational SOPs

Nice to Haves:

• Bilingual (English/Spanish)

• Experience with kitting or product rework operations

• Familiarity with Cart.com systems and workflows

Physical Demands & Working Conditions:

• Frequent standing, walking, bending, stooping, and reaching

• Occasional lifting and carrying of up to50lbs

• Ability tomaintainfocus and attention for extended periods

• Willingness to work overtime as needed

• Exposure to warehouse machinery and variable environmental conditions

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cart.com

About Cart.com

Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to master omnichannel commerce, from product discovery to order delivery.

The company’s enterprise-grade software, services and logistics infrastructure, including its own network of fulfillment and distribution centers, are used by some of the world’s most beloved brands and most complex companies to streamline operations across channels and drive more efficient growth.

With over 6,000 customers, 1,600 employees and a nationwide network of 18 fulfillment and distribution centers spanning over 10 million square feet, Cart.com is transforming how commerce works in the omnichannel world.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Houston, TX
Year Founded
2020
Website
cart.com
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