Job Description

Fulfilled by TikTok (FBT) is TikTok Shop’s official fulfillment solution, providing merchants with an end-to-end service that includes warehousing, packing, and delivery. The FBT Seller Growth team focuses on the platform’s core merchants and drives scaled adoption and deeper usage of FBT through structured merchant growth and fulfillment solutions. The team plays a critical hub role across merchants, products, operations, and cross-functional collaboration, and is a key pillar of TikTok Shop’s 2026 strategic priorities.

The FBT Seller Growth Central Strategy Team is a sub-team under Seller Growth. Its primary mission is to define clear goals and strategies, coordinate cross-functional support teams, and integrate internal resources to support FBT’s overall business objectives.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Goal setting and tracking: Define and break down business goals for the seller operations team, align targets with industry seller management teams, and establish clear tracking mechanisms to ensure effective process monitoring.
• Cross-functional collaboration: Build collaboration frameworks with logistics, industry teams, and other supporting functions to ensure information sharing, priority alignment, and effective use of internal resources. Key partners include (but are not limited to) logistics strategy, governance, creator teams, marketing, and TSP/agency teams.
• Team enablement and efficiency: Improve BD/AM efficiency through productization and standardization, including initiatives such as pitch deck development, automated FBT merchant reporting, leads management, BD funnel tracking, training programs, knowledge base documentation, and pitch deck optimization.
• Project management: Own and drive key strategic initiatives end to end, define success metrics, proactively identify bottlenecks, and mobilize resources to resolve issues in a timely manner.

Minimum Qualifications

• Individuals who are completing or have recently completed a Bachelor's degree in Logistics/Supply Chain Management, Project Management, Data Analytics, Business Administration, Marketing, Economics or a related discipline.
• Strong interest in e-commerce, logistics fulfillment, supply chain, or operations, with curiosity to understand fast-changing business and fulfillment environments.
• Strong analytical and problem-solving skills; comfortable working with data to identify patterns, generate insights, and support business decisions.
• Internship, academic project, case competition, research, or student leadership experience related to logistics, e-commerce, operations, consulting, strategy, or data analysis is a plus.
• Self-driven, fast-learning, collaborative, and responsible, with strong execution capability and eagerness to grow with guidance.

Preferred Qualification

• Basic understanding of Lean/Six Sigma or process improvement methodologies