The Workforce Insights Consultant partners with Workforce Architects, HR partners, and business leaders to provide workforce analytics, measurement, and insights that enable informed talent and workforce decisions. This role supports workforce strategy initiatives through data analysis, forecasting, and evidence-based recommendations, helping stakeholders understand workforce trends, skills needs, and organizational impacts. The successful candidate combines analytical expertise with strong consulting and communication skills, translating workforce data into actionable insights that support business objectives. Working collaboratively across HR, Finance, and business teams, the Workforce Insights Consultant helps ensure workforce decisions are supported by reliable data, meaningful metrics, and measurable outcomes.
Requirements
Total Work Experience: Minimum Required: 1-3
English Proficiency: Minimum Required: Fluent
3-5 years experience within a Workforce Management role required. 4 years contact center experience preferred. 3 years demonstrated forecasting experience preferred.
High school diploma or equivalent required. Bachelor's degree preferred.
This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
