Job Description

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

We are seeking a highly organized and technically driven Loss Control Info Systems Specialist to support the Loss Control team. This remote role combines business systems support, operational enablement, and technical coordination to ensure Loss Control systems, workflows, and vendor integrations operate efficiently and effectively.

The ideal candidate will have experience supporting insurance operations systems, managing workflows, troubleshooting system issues, and improving operational processes through automation and analytics. This role is critical in maintaining Loss Control platforms, supporting internal and external users, and ensuring accurate data management and regulatory compliance across multiple systems.

What You’ll Do

• Maintain and support Loss Control systems and workflows, including RCT, LC 360, and vendor platforms
• Monitor and manage system defects, troubleshoot issues, and coordinate resolutions with IT and vendors
• Generate vendor reports, manage survey assignments, and track workflow requests across systems
• Upload and maintain Loss Control matrices and ensure accurate system data management
• Identify opportunities for workflow automation and process optimization using tools such as Power Automate
• Support system upgrades, testing, implementation activities, and change management processes
• Serve as a primary point of contact for vendor integrations, site development, and system security matters
• Collaborate with internal IT teams and business partners to ensure systems align with operational and compliance requirements
• Monitor data quality and ensure reporting accuracy across platforms and dashboards
• Support reporting and analytics initiatives using tools such as Power BI and Excel
• Document workflows, procedures, and operational processes while maintaining process manuals and standards
• Provide technical and operational support to internal and external users across multiple business areas
• Assist with training, onboarding, and guidance related to Loss Control systems and workflows
• Contribute to continuous improvement initiatives that enhance operational efficiency and user experience

Requirements

• Loss Control, insurance operations, business systems support, or commercial insurance environments
• Strong knowledge of Loss Control systems such as RCT, LC 360, LexisNexis, or similar platforms
• Experience with workflow management, systems administration, troubleshooting, and issue resolution
• Experience with data analytics, reporting, and process automation tools including Power BI and Power Automate
• Strong understanding of business systems, operational workflows, and IT risk management
• Ability to manage multiple priorities and support both technical and operational business needs
• Strong analytical, organizational, and problem-solving skills

Benefits

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health and Dental Insurance
7. Pension Plan
8. Meals tickets
9. Life Insurance

Please note: CVs must be submitted in English. Applications in other languages will not be considered.