Job Description

Join Us as an F&B Supervisor at the First Vignette Collection in the Kingdom of Saudi Arabia (Carlton Al Moaibed Hotel)

We are looking to hire a customer-oriented F&B Supervisor to join our team at the First Vignette Collection in the Kingdom of Saudi Arabia (Carlton Al Moaibed Hotel).

This role is crucial for ensuring our catering operations run smoothly and for maintaining a high level of customer satisfaction.

The ideal candidate will have strong management skills, a keen eye for detail, and the ability to lead a team effectively to provide an exceptional catering experience for our guests.

Responsibilities:

• Manage the work schedules for all catering staff.
• Conduct regular inspections of catering preparation areas to ensure high standards of hygiene and sanitation are maintained.
• Oversee food preparation, presentation, and storage to guarantee compliance with all food health and safety regulations.
• Maintain a presence on-site to ensure all operations run smoothly.
• Monitor inventory levels and ensure all beverage supplies and other essentials are adequately stocked.
• Review customer surveys to develop and implement strategies for improving customer service.
• Resolve any customer complaints in a professional and timely manner.

Requirements:

• High school diploma or GED.
• A bachelor's degree in business administration or hospitality is advantageous.
• Proven experience working as a supervisor within the hospitality industry.
• Strong management, organizational, and effective communication skills.
• Exceptional customer service skills.
• The ability to work efficiently in a fast-paced environment and stand for extended periods.

What we need from you:

• Previous experience in a 5-star luxury hotel
• Desire to progress within the hospitality industry
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work independently and as part of a team
• Competent level of IT proficiency
• Must speak fluent English

What You Can Expect from Us:
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.