Job Description

We are now accepting applications for the following position:

F&B OPERATIONS COORDINATOR

As a key resource for the F&B and Sales team, the F&B Operations Coordinator balances client-facing support with the day-to-day administration that keeps the department running effectively.

KEY RESPONSIBILITIES:

• Provide daily administrative and sales support to the Food & Beverage and Sales teams, managing inquiries, proposals, presentations, and client communications.
• Promote the hotel’s restaurants, bars, private dining experiences, event spaces, and bespoke F&B offerings.
• Prepare and maintain sales materials, menus, event packages, presentations, and client documentation.
• Maintain accurate records of client inquiries, prospects, bookings, correspondence, and business activity.
• Coordinate client appointments, property tours, menu tastings, meetings, and follow-up activities.
• Assist with sales reporting and track inquiries, conversion rates, and revenue opportunities.
• Support the planning and coordination of private dining, weddings, corporate functions, signature events, and seasonal initiatives.
• Liaise with culinary, restaurant, bar, and other departments to ensure seamless event planning and execution.
• Monitor project timelines, deadlines, approvals, and deliverables, proactively identifying and addressing potential challenges.
• Maintain high standards of professionalism, discretion, brand consistency, and attention to detail while managing competing priorities and supporting operational needs

QUALIFICATIONS

• Minimum 2 years’ experience in hospitality, sales and events coordination in an operational support position.
• Experience within a luxury hotel, restaurant group, or premium events environment is an advantage.
• Strong organizational skills and the ability to manage multiple assignments, deadlines, and stakeholder requests concurrently.
• Excellent written and verbal communication skills, with the ability to prepare polished correspondence, presentations, and professional documentation.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel; familiarity with event management, or property management systems is beneficial.
• The ability to work independently, manage time effectively and recognize priorities.
• A high level of accuracy, discretion, adaptability, and professional judgment.
• Scheduling flexibility to support evening, weekend, and special events as needed.

Salary: CI$35, 000 - CI$45,000 per annum

Benefits: In accordance with Cayman Islands law

Location: Palm Heights, Grand Cayman

Employment Type: Full-Time