Job Description

We are seeking an enthusiastic and service-oriented Food & Beverage Intern to support operations across multiple outlets within our luxury hotel, including the coffee cart, restaurant, in-room dining, and pool bar This immersive role offers hands-on experience in delivering elevated dining experiences while learning the standards and practices of luxury hospitality.

The ideal candidate is passionate about food and beverage service, thrives in dynamic environments, and is committed to creating memorable guest experiences.

Key Responsibilities

Guest Service & Experience

• Deliver warm, attentive, and personalized service in alignment with luxury hospitality standards
• Anticipate guest needs and respond promptly to requests across all F&B outlets
• Maintain a polished, professional presence while engaging with guests
• Handle guest inquiries and feedback with courtesy and efficiency

Outlet Support (Rotational Exposure)

Coffee Cart

• Prepare and serve coffee, espresso beverages, and light offerings with consistency and care
• Maintain cleanliness, organization, and presentation of the station
• Engage guests with a welcoming and approachable attitude

Restaurant

• Assist with set-up, service, and breakdown of dining areas
• Support servers with food delivery, table maintenance, and guest needs
• Learn menu knowledge, including ingredients, preparation, and pairing recommendations

In-Room Dining

• Assist with order preparation, tray/cart setup, and timely delivery to guest rooms
• Ensure accuracy, presentation, and adherence to service standards
• Provide discreet, professional in-room service

Pool Bar

• Support beverage and light food service in an outdoor setting
• Maintain cleanliness and organization of service areas
• Ensure compliance with safety and responsible service practices

Operational & Team Support

• Collaborate with kitchen, bar, and service teams to ensure seamless operations
• Maintain cleanliness, hygiene, and safety standards at all times
• Assist with inventory organization and restocking as needed
• Participate in daily briefings and training sessions

Qualifications

• Currently pursuing or recently completed a degree in Hospitality Management or related field
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn and support a team
• Ability to work in a fast-paced, guest-focused environment
• Professional demeanor and appearance aligned with luxury standards
• Availability to work flexible hours, including evenings, weekends, and holidays

Preferred Skills

• Previous experience in food & beverage or customer service (internship, part-time, or volunteer)
• Basic knowledge of food safety and service standards
• Interest in coffee, mixology, or culinary arts is a plus

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

Salary: $17.75 - $17.75 per hour