Job Description

Duties and Responsibilities
As F&B Hostess, I will assume full responsibility for the efficient operation in the following:
• Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty.
• Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation.
• Be present throughout service.
• Have a thorough knowledge of all facilities and services offered by the resort.
• Maintain an accurate knowledge of all food and beverage activities.
• Provide management with creative ideas.
• Always strive to perform any additional and responsibilities given
• In your working area ensure that all guests are greeted courteously and attentively.
• Have knowledge of guest’s likes and dislikes throughout their stay.
• Fully understand the team goals and objectives, ensuring that the maximum is done to achieve the targets.
• Complete any other duty assigned by management.
• Arrive on time in full uniform in accordance with the company grooming guideline.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Escort guest to the table and assist in seating and present the menu
• Ensure that you serve all the guest face towel.
• Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
• Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments.
• Be familiar with food menus and wine menu offered in outlets.
• Ensure the prompt and efficient service required by the resorts standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
• Ensure working area is of exemplary clean nature.
• Perform other duties as assigned by Asst. Restaurant Manager.
• Follow opening and closing duties checklist.

Qualifications
To execute the position of F&B Hostess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 year experience in a similar hotel operational role. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Knowledge of restaurant and bar procedures, set up and service.
• An offering of local language and their customs is highly encouraged.
• Excellent communicator with the ability to multitask.
• Must be able to stand for long periods of time.
• Fluent in English & Russian; I understand that Turkish and additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for an F&B Hostess at Six Senses Kaplankaya It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Kaplankaya is an equal opportunity employer. This policy applies to all terms and conditions of employment.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?