Accor

F&B Hostess

Accor  •  Dubai, AE (Onsite)  •  2 hours ago
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Job Description

Company Description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job Description

  • Present a positive first impression of the establishment’s friendliness, excellent service and high standards.
  • Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave.
  • Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff.
  • Answer incoming calls to the restaurant and provide appropriate service.
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency.
  • Handling guest reservation details from the reservation system, table allocation, dietary requirements, billing.

Qualifications

  • Proficiency in Micros
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • At least 1 year experience working on a similar role.
  • Hospitality background is preferred.
  • Fluency in English; additional languages are a plus.
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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