Job Description

About Us:

We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose.

Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory.

That means we don’t just offer stays; we create moments that matter. Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember.

If you’re someone who takes pride in what you do, values genuine hospitality, and wants to be part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.

The Opportunity

We are seeking a proactive and experienced Food & Beverage Duty Manager to assist our F&B manager in overseeing daily operations across our food and beverage outlets. This role is responsible for ensuring exceptional guest experiences, maintaining high service standards, and supporting the team to deliver efficient and profitable operations.

Key Responsibilities

• Oversee day-to-day operations of all food and beverage outlets

• Ensure high standards of customer service are consistently delivered

• Supervise, motivate, and support team members during shifts

• Handle guest feedback and resolve complaints promptly and professionally

• Monitor stock levels and coordinate with suppliers where necessary

• Ensure compliance with health, safety, and hygiene regulations

• Assist with staff scheduling, training, and performance management

• Support budgeting, cost control, and revenue targets

• Maintain cleanliness and presentation standards across all areas

• Act as the main point of contact during duty shifts

About You

• Previous experience in a supervisory or management role within food and beverage

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Ability to work in a fast-paced environment and remain calm under pressure

• Good understanding of health & safety and food hygiene regulations

• Flexible availability, including evenings, weekends, and holidays

• A hands-on approach with a passion for hospitality

Benefits Include

• Share of monthly tips (circa £1 per hour worked)

• Employee Assistance Programme – Hospitality Action

• Discounted Bed & Breakfast stays at hotels within the group

• Discounted F&B when staying at a Classic Lodges Hotel

• Free meals on duty

• Complimentary use of onsite Gym & Spa Facilities

• Access to training course and apprenticeships

• Annual Long Service, Employee of the Quarter & Special Awards

If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional guest experiences, we would love to hear from you.