Job Description

Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle
experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a
wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and
exceptionally built property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated
in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and
service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts
enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’,
Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate
Address.

• Genuine service personality, with high EQ.
• Minimum of a high school diploma is required/ College degree in Hotel Management or a related
  field is preferred.
• A minimum of one-year experience in a similar position in a 5-star hospitality company.
• A strong command of both written and spoken English is required; additional language is an asset.

• Conduct all operational tasks in F&B Service while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.